Booking
Information
In Person
Visit any Ticketmaster outlet from
Wednesday 13 July or the Festival Ticketing
& Information Booth in Federation Square
open Mon 3 – Sat 22 Oct 10am – 6pm daily.
Tickets for events at the following venues
can also be purchased at the venue box
office from Wed 13 July:
the Arts Centre
Malthouse Theatre
Melbourne Recital Centre
fortyfivedownstairs
Theatre Works
Please check venue websites for box office
location and opening hours.
PLEASE NOTE: the Arts Centre no longer
operates as a Ticketmaster outlet. Only
tickets for events at the Arts Centre can be
purchased from the Arts Centre.
By Telephone
Ticketmaster - Call 1300 723 038 or from
outside Australia +613 9694 4566
Tickets for events at the following venues
can also be purchased by calling the venue
box office.
Please note the Discount Package and
Matinee Package are only available by
filling in the Festival’s online booking
form or telephoning Ticketmaster and
cannot be bought online through the
Ticketmaster or venue websites.
Melbourne Recital Centre
Tickets purchased by phone, mail,
email, online and fax attract a transaction
fee of $7.00.
By Mail
Theatre Works
Tickets purchased over the phone or at the
Theatre Works box office by credit card
attract a booking fee of $2.50 per ticket.
Tickets purchased online attract a booking
fee of $2 per ticket. There is no fee for
tickets purchased with cash at the Theatre
Works box office.
Post Booking Form (page 76) to:
Melbourne Festival Bookings
PO Box 10 Flinders Lane
Melbourne VIC 8009
Booking Exceptions
All ticketed events listed in this brochure
can be purchased through Ticketmaster,
except for the following:
notes from the hard road and beyond (page 10)
unless purchased as part of a Discount
Package is only available through the Arts
Centre 1300 182 183 theartscentre.com.au
Terms and Conditions
Fees and Charges
Tickets to Festival events are sold by a
variety of ticketing agents, each with
different booking fees and ticket processing
charges. As far as it is possible to calculate,
the prices for events listed in this brochure
are inclusive of fees and charges. However
in most cases additional booking fees will
apply, depending upon where you purchase
tickets and the method of purchase.
the Arts Centre 1300 182 183
Malthouse Theatre +61 3 9685 5111
Melbourne Recital Centre +61 3 9699 3333
fortyfivedownstairs +61 3 9662 9966
Arts House +61 3 9322 3713
Theatre Works +61 3 9534 3388
Melbourne Festival
A transaction fee of $5 is applied for
bookings made by mail, fax or online
(the Festival office does not take telephone
bookings).
By Fax
Ticketmaster
Tickets purchased online or from a
Ticketmaster outlet attract a transaction fee
of $5.95
Fax booking form (page 76) to Melbourne
Festival Bookings on (03) 9650 0099 or from
outside Australia +613 9650 0099
Via our Website
Visit melbournefestival.com.au and you will
have two booking options.
1. Fill out the Festival’s online booking form
to order your Discount Package or Matinee/
Twilight Package. Once our booking office
has received your order we will contact you
for your credit card details.
2. Alternatively you can click through to the
Ticketmaster or venue website to purchase
tickets online.
There is no fee for tickets purchased in
person from our booth in Federation Square.
Tickets purchase from the Ticketmaster call
centre attract a transaction fee of $7.50
the Arts Centre
Tickets purchased by phone, mail, email, online
and fax will incur a $7.15 transaction fee.
There is no fee for tickets purchased in
person at the Arts Centre box office.
There is no fee for tickets purchased in
person at the Recital Centre box office.
Refunds and Exchanges
Melbourne Festival regrets that it is not
possible to refund completed bookings,
except as required by law or in accordance
with the LPA Ticketing Code of Conduct.
Exchanges are only permitted to another
performance of the same event. Any
exchanges must be made at the original point
of sale and may be subject to exchange fees.
Program Details
Program details are correct at the time of
printing but are subject to change where
necessary and without notice. Please check
the website for updates.
Concessions
Concession Prices apply to persons
who are aged 14 years and under, 3RRR
subscribers, students (including
International Student cardholders), Youth
Hostel Association members (YHA), all
international backpacker cardholders,
Media Entertainment and Alliance
members (MEAA), full pensioners, Seniors
Card holders, Victorian Carer Card
holders, welfare benefit recipients and the
unemployed.
Proof of concession eligibility is required at
point of sale and upon entering venues.
Companion Cards are honoured, see page 75
for details.
Performance Restrictions
In consideration of performers and other
patrons at indoor Festival performances
please note:
The Festival reserves the right to exclude
latecomers at certain events or to admit only
at a suitable point in the performance.
Malthouse Theatre (M-TIX)
Tickets purchase