Pro Installer September 2013 - Issue 06 | Page 54

54 SEPTEMBER 2013 PRO INSTALLER PRO BUSINESS www.proinstaller.co.uk If you own a glass shop, a showroom, a trade counter or a depot… read on! Did you know, the replacement lock market is one of the fastest growing sectors in the industry? Graham Jones, Managing Director of MPL, explains: “At our existing trade counters and via our internet sales we continue to see a rapidly rising trend towards people needing to replace their door and window hardware due to failure and breakdown of the original components. This shouldn’t surprise us, the industry is now in a mature phase, and door and window hardware was never designed to have a lifetime guarantee”. As the name would suggest, MPL is a supplier of multi-point locks; more accurately they are a supplier of all the multi-point locks the industry has ever seen, with an incredible range of stock unrivalled in their field. Their business is very simple, to supply replacement door locks (along with window hardware) to the industry for where original installations have broken down or are at the end of their natural life-cycle and need replacing. “What we are seeing is a real growth spurt in this area and what is really interesting is that it is not just the trade lads who come to our counters, it is also members of the public who bring their existing locks and ask if we can replace them. Being able to interact with the consumer directly gives us a great insight into the types of locks that are most readily failing and gives us a first hand view of how the market is growing. We also find that for the most part when they come to us it is a distress purchase, and if we look after them not only do they come back again when they need something else, but they tell their friends and neighbours as well. The big thing for us is to have as many locally based outlets as possible”. ‘the big thing for us is to have as many locally based outlets as possible’ “It is for these reasons that we have develo YHT?\??Y????\?[?[ ??Y?[?H\?HH??\???^\?[???[Z\?\?[??[???[??X\?H[?\???]X?[]B?[?[?H??[?H[?[??\?[?\??H[??\?Y[??\?[?????[??H?[??H?\? ?HX\??]\?[?XYH?X]Y ]\?H?]\?[?^\?H?[?[?\??H?X?\??Y[???[???? ? ?YX\??[??X??Z[??[?T\??Y????\???[?]?H[?HH??]X?B??\?[?\????X[H??X[?B?YX\?????YK??'B???&T8?&\????X?\???Z[???[B????Y?\?[?\??[?[????[?\???\?[????]X?[]H]?[??&B????Y?[?H??[Z?H[?B?[???X][?X??]?X??Z[??[?T\??\?????\???][??X? ?T?[?B?\H??[?[?HH??YH???\??H???X?\??H?]\????X???Z[???[H???Y??\?[?\??[?[???[?B??[??YH^X?H?]B???[?]Y\?\?K?]\?XYB??X\?[?H???X?\??]?]?[???\?[?\??[???]X?[]H[?H??[?X\??X?H^X??X?Y]?K??]X??\??[?H?B??YK??]X??[?HHX?X?[??]?\????[?]Y\?\?H\?B??][?HT??\?????&[???[?]B????[?Z[?H?[\????[?B???]X?[]H]?[???]Z[?X?B?[??\?\?X\??&B??H?H?Y??\?\?X\????]X?[]H\?[??^B??][?????X?HX\??][?HR?\?Y?K??\??[??X??]\?Y???Y[?B???Y\?[???H?]??????????\?H\?]?\?B??[??H[?H\?H??[????