Pro Installer October 2014 - Issue 19 | Page 12

12 OCTOBER 2014 PRO INSTALLER PRO NEWS www.proinstaller.co.uk Composite door installers benefit from on-line ordering with IG Doors YOU HAVE FITTED SECURE LOCKS BUT ARE THE WINDOWS SIMPLY LIKE UNLOCKED DOORS TO A BURGLAR? Many homes have double glazed windows where the glass is secured by a beading on the outside. This can easily be removed and is one of the most common ways that burglars get in. Taking out the glass is quick and makes no noise. NO-GO GLASS LOCKS lock the glass into the frame so that the glass cannot be removed without smashing the glass. NO-GO GLASS LOCKS are designed to be easily fitted to existing windows and are a very cost-effective way to make a property even more secure. NO-GO SECURITY PRODUCTS are looking for companies to sell and install our NO-GO GLASS LOCKS. If you would like to expand your business then contact us. To find out more email us on [email protected] Or see our website www.nogosecurity.co.uk Or phone 0845 528 0183 Truedor from IG Doors is available to order on-line; Richard Kirman Sales and Marketing Manager tells us why the great deals they are offering installers for ordering online are a real win-win. “Ordering on-line is a must for today’s modern market; it is the way the industry operates and is very much on the wish list of all the people we have spoken to since we launched Truedor. With our on-line ordering system now live, it gives our installer customers the flexibility to operate their businesses at times which suit them”. “When we set out to launch Truedor we were very clear on a number of things – we would have an outstanding product range, and we would make customer service the kingpin of our offering. Having the on-line ordering system is very much a part of the customer service offering”. Feedback is really positive “We know from the feedback we are getting from installers we have got our product range and service levels exactly as our customers want them. The dialogue we have had with them from the start about what they expect from us will continue to ensure that we maintain those standards. This dialogue is essential for success in the long term; we want to develop a loyal customer base which is with us for years to come, and we fully recognise that loyalty is a two way thing”. of our customer ethos, to be a partnership to succeed in the long term and hopefully shows that we are serious when we say this. .” £50 off your first on-line order Sharing the benefits – discounts just for ordering on-line “A part of this loyalty will come through sharing the rewards generated by our online ordering system. That’s why we are offering all of our customers a £10 discount when they order on-line and a further £10 discount when they pay on-line. It is part “There is also a first order discount of £50 available, and we would urge all of our customers, existing and new, to take advantage of it. “Developing the on-line ordering system is a key milestone in our development plan; it brings us even closer to our customers and is the last of the major developments we need to support them in the market.”