Pro Installer November 2017 - Issue 56 | Page 44

44 | NOVEMBER 2017 Installer Support DESIGNED WITH INSTALLERS IN MIND The UK’s construction industry currently employs over 2.93 million tradespeople, equating to almost 10 per cent of the UK’s total employment. Here, John Carney, managing director at Cheshire Mouldings, explores the importance of manufacturers not only providing installers with the highest quality materials, but also offering exclusive support, training and rewards to ensure the industry’s installers continue to thrive. The UK’s construction in- dustry continues to boom, as the government’s pledge to build one million new homes by 2020 is seeing a higher frequency of indi- viduals join the sector than ever before. However, with the demand for new housing comes the de- mand for new skills, with profes- sionals having to learn a range of skills, from interior decoration to the installation of key elements, such as stairparts, internal doors and floors. To support such a high frequen- cy of individuals in developing their skill sets and knowledge in order to fulfil these demands, manufacturers must take a pro- active approach in securing and improving their relationships with customers. Whilst they must continue to produce competitively priced, high quality products that are required throughout the home, they must also ensure installers are correctly fitting their products by producing dedicated training resources. By also creating unique installer incentive schemes, manufacturers can reward installers every time they purchase their products. Com- bining all of these elements aids installers in successfully competing and capitalising on such a demand- ing and fast-paced industry. Online incentives Cheshire Mouldings has taken a proactive approach to helping the nation’s installers create a high fre- quency of new housing, through the launch of its latest e-commerce website and ‘Cheshire Rewards in- centive’ scheme. The new website streamlines the purchasing process for installers, offering a one-stop joinery shop where they can buy popular products through Chesh- ire’s trusted online partners. ‘ buy in a few simple clicks The Cheshire Rewards pro- gramme has been specifically designed to not only provide professionals with the necessary guidance they require to complete a first class installation, but also benefits and rewards industry pro- fessionals every time they make a purchase from a trusted partner through the Cheshire Mouldings website. As customers earn four points for every £1 spent on products purchased, installers can then cash in their collected points for money off further online purchases made through the e-commerce website, enabling them to buy the highest quality products at the most com- petitive price. By becoming a Cheshire Re- wards member, professionals will also receive access to a host of online training collateral, includ- ing technical training in the form of step-by-step videos, product guides and in-depth technical specifications. Installers will also have access to free technical planning resourc- es, including Cheshire’s design tools ‘Plan Your Stairs’ and ‘Plan ’ Your Deck’. The tools offer real life representations and provide budget quotations, designed to significantly reduce lead times for both the installer and the home- owner. The range of resources available on the new Cheshire Mouldings website have been produced to support professionals in learning the new skills to complete home improvements quickly and to the highest standard. As the new e-commerce website is mobile and tablet friendly, it significantly cuts lead times for installers as they do not have to physically visit a specific merchant for stock, they can buy in a few simple clicks. This supports install- ers in finishing a higher frequency of installations quicker, as they can spend more time physically completely tasks, rather than driv- ing to specific stores. Perfecting products To further support installers in cutting lead times, Cheshire Moulding’s product range is de- signed to offer professionals with a one-stop solution for all its nec- essary timber needs. By purchas- ing all required timber products from a single manufacturer, install- ers can not only receive products faster, but can also be confident that they are installing the highest quality products throughout an entire home. The range has recently been expanded with the manufactur- er’s latest range of internal doors, skirtings and architraves, which add to its existing range of stair- parts, decking, mouldings and joinery. The Solid Oak and Oak veneer doors feature four differ- ent designs and are available in a range of sizes to suit all homes. All the door ranges offer a first-class finish and are resist- ant to variances in temperature, preventing bowing, warping or splitting. They also offer unrivalled noise reduction and insulation benefits due to the solid American White Oak lipping which provides long-lasting durability. By offering professionals the opportunity to collect rewards, benefits and training on its latest and existing products, Cheshire Mouldings and its trusted stockists are strengthening its relationships with installers by supporting them throughout every aspect of their career. www.cheshiremouldings.co.uk