Pro Installer May 2016 - Issue 38 | Page 49

49 PRO INSTALLER MAY 2016 TOP TIPS UNLEASHED @proinstaller1 LESSONS IN SMALL BUSINESS MARKETING Successful business marketing incorporates many different elements that work together through different mediums to deliver the growth and results desired. But it all hinges on two things - a great product and a team that wants to excel. All marketing starts with a strategy. A pre-launch strategy outlines targeting - who are you trying to target? Focus and refocus so no resources are wasted. What channels and marketing activities are you going to use, and how often? Ensure that all channels interlink and co-ordinate to carry the same brand message. Measure results via KPIs (Key Performance Indicators) to ensure that you are hitting targets. MARKETING ACTIVITIES Networking: your network is everything. Business is often conducted via personal connections and recommendations (social capital) so go to networking events and business shows, refer other businesses, and pass them a printed business card. Join clubs and societies to meet like-minded people and expand your social capital and your business sales will grow in return. Facebook: is great for creating a company personality. It’s free and you can add friends, get your colleagues to add friends, and share your company page which improves your brand awareness and connects your business with the millennial generation. Facebook advertising is also very cheap in comparison to other advertising platforms and can be targeted quite accurately with great data capture. Twitter: can quickly elevate your company exposure and is great for finding business to business leads. Because of the limited characters per tweet, companies have to be inventive, short, snappy and impactful but you can always have a link in your tweet, so this is a great way to share your content. Linkedin: is great for interacting with other SMEs. It can showcase your products and services, locally and nationally. If your main sales are business to business then LinkedIn is a great place to start. Post daily company updates and publish articles to entice potential customers. Google+: has lots of interesting relevant communities to join, and is great for search engine optimisation (SEO). Google+ is interconnected with your website and allows you to tag posts i.e. #printing which helps Google realise what type of company you are. Printing: high quality printing is far from dead and if you want to reach customers and have a big impact, then one of the key elements in your marketing mix to consider is printing, for instance, leaflet printing and direct mail printing. A printed brochure is one of the most important pieces of media a company can commission, because it is a tactile and physical being with content that gives the potential customer a company overview, highlighting your business objectives, branding and in particular your products and services. Couple this with professional graphic design that exudes your brand message throughout and attach your business cards to add that personal touch. PR & Content Marketing: the re