Pro Installer May 2015 - Issue 26 | Page 10

10 MAY 2015 PRO INSTALLER PRO NEWS www.proinstaller.co.uk Get up to speed: Industry training announced Network VEKA has teamed up with The Vocational College to establish the Network VEKA Academy, offering courses that provide both practical work experience and recognised qualifications for workers in the fenestration industry. Designed to address a skills shortage in the wider construction and building industry, the Academy offers Network VEKA members the opportunity to ensure their installers are suitably qualified, with the added bonus of financial assistance from generous subsidies secured by Network VEKA and The Vocational College. Network VEKA MD, John Ogilvie, explains: “We were keen to establish a vocational training offering, for the benefit of our members. By ensuring their staff are of the highest possible standard, the Network’s principles are perpetuated and our position as the industry’s leading installer organisation is bolstered. “Working alongside The Vocational College, an award-winning learning provider with strong links to the Glass Qualifications Authority (GQA), we’ve compiled an offering to suit a range of circumstances. “From 5-6 month Traineeships; introducing 16-24 year-olds to our industry and organisation, through to 18-month Advanced Apprenticeships that offer experienced workers a valuable Level 3 NVQ qualification, Network VEKA Academy courses are tailored to our member companies’ needs. “Transferable skills, such as English, Maths, social and interview techniques are developed alongside practical, industry-focused elements of study, with modules on employer’s rights and responsibilities completing a comprehensive, well-rounded prospectus.” Besides providing qualification incentives for installers who already work for Network VEKA members, the Academy also offers the opportunity to advertise for suitable trainees, free-of-charge, in appropriate media - the National Apprentice Service (NAS), for example. For more information visit www.networkveka.co.uk It helps to have a guaranteed expert on your side... Network VEKA Academy Installer and Surveyor Qualifications (England Only) “MAKE SURE YOUR CONTRACT TERMS ARE LEGAL!” Last June, the Consumer Rights Directive was implemented in the UK via the Consumer Contracts Regulations, which meant that all companies who deal with consumers needed to change their contract terms and conditions. The GGF has learned of cases where companies have continued with their existing contracts giving a seven days cooling-off period, however taking this action is likely to result in a consumer being entitled to a very long 14 days cooling-off period from the date of delivery, because the company has not informed them as to their rights under the Consumer Contracts Regulations (CCRs). The CCRs mean companies must inform consumers of their rights as to their cooling-off period relative to the CCRs, which can be zero days on made-to-measure windows made to the consumer’s specific requirements and personal choices. This is a complicated subject that even many Trading Standards Officers are struggling to understand. To help companies cope with this legislation the GGF has published revised Model Terms and Conditions of Contract, plus Guidance on implementation of the EU Consumer Rights Directive for both GGF Members (free of charge) and non-members (£75). If you wish to purchase please email modelcontract@ggf. org.uk. INSTALLATION SUCCESS PROVIDES NEW LEADS Glazerite customer, Bolton-based Grosvenor Windows, has successfully completed its first Residence 9 installation, with a healthy quote bank building in its wake. Grosvenor supplied two sets of French Doors, a Bow window and four sash windows to the private