Pro Installer July 2016 - Issue 40 - Page 37

37 PRO INSTALLER JULY 2016 PRO PRODUCTS @proinstaller1 TWO-WAY COMMUNICATION MADE SIMPLE Ruth Nixon, Managing Director of Zycomm, takes a look at effective communication in the construction industry – including two-way radios. Technology is changing the world at a remarkable pace and the communications industry is no exception. Communication is essential to all business activities - and enables an organisation to improve operational effectiveness. Good communication can help improve teamwork in construction and contribute to a better project, whereas poor communication can often result in delays and production problems. Construction projects are often very complex, requiring active participation and communication from all involved. A construction project has an enormous number of ‘moving parts’ with many people involved in the process like architects, general contractors, subcontractors, engineers, designers, and suppliers. Given that construction is such a fragmented and dynamic sector, the chal- lenges of communicating effectively on a project are great. It’s important to establish clear lines of communication and determine a chain of command for relaying information. These are typically spelled out in contract documents. Choose the best communication method. Texting, talking on the phone and in person, not to mention sending emails are all effective. On site, communication on a more practical basis is done through signs, drawings, hand signals and meetings. One of the most important methods is two-way radios. They improve safety on sites which are often busy, loud, and full of hazards that can be easily avoided, and they alert everyone quickly and efficiently to risks. They have emergency features such as man down, lone worker and emergency button. These are very important in meeting safety standards. Two-way radios also enable people to talk to one person or a group of people all at once, enabling faster response in important situations. They are more efficient and easier to use than mobile as they don’t lose signal at the wrong moments. They don’t hinder productivity, and there’s no need to take your work gloves off. Multiple staff can be dispatched or relocated promptly without having to be called individually, greatly reducing go-between time. Also, two-way radios can improve site access and control. Unlike a cell phone, you don’t have to wait for a call SPECIAL to connect, nor do you have to spend time dialling the right n V&W"FWffW 6V"B&VƖ&RVFBFWBgV7Ff"6'@W76vW267G'V7F6FR2V7F26RB2vV2VRvƶp&VBFW&R&RgFVFvvW'27&W2BFW"fV6W2B2BǒFvW&W2FW6R&RPvRG&frfV6PB26VvGvv&F26R6WFFW&RV7FW6RvPG&frBW&fV7FǒvFFRrFWfRrW&FpWV6W22FW&R2ƖP&VF"vr67G2W7@F&r67G2FW&R7&VF&ǒ&'W7@Bv7FBFRFW7B`FRvFvFW"GW7B@76&bF2f&Rf"Vf&VG2wwr秖66V#cCs3pfg&BF"6Vwwrg&BF"6VddU fGFw06VFV@2W0rƐF&W6@VFB6S6FW7F&PvW0Fr&G07FǗFPv70e$TRFVƗfW'wwrg&BF"6VG'VVF"F"FW6vW bFW6R2F'2f *3C2d@&RFW6v2F66Rg&ƖRFVƗfW'FBTǒ6W'F&V2b66F@