Pro Installer July 2014 - Issue 16 | Page 2

2 JULY 2014 PRO INSTALLER PRO NEWS ISSUE 16 July 2014 If you would like to find out more about the PRO Installer: Write to: Unit 2-3 Burleigh Court, Burleigh Street, Barnsley, S70 1XY. www.proinstaller.co.uk » Continued from the front page admiring its flush finish and innovative features, while our next generation M70 which takes the Matrix system to the next level (and will be available in 2015) attracted great attention too. “Our slightly tongue-incheek marketing campaign also attracted a lot of visitors specifically seeking out ‘Colin’s Angels’ to see how they could advise on everything from marketing to commercial work and much more. “The Show gave us the opportunity to explain how installers and fabricators can build a better business with The VEKA UK Group. “We received lots of positive feedback about the new installer initiative with lots of enquiries about becoming a VEKA or Halo ‘We received lots of positive feedback about the new installer initiative’ Tel: [phone] Synseal is partnering with Yale Door & Window Solutions to promote the Yale 10-year security guarantee. Email: [email protected] “The Yale Shootbolt and Encloser window locks are included in our expanding Synseal Hardware product portfolio,” says Mark Frain, Synseal’s Hardware Product Category Manager. www.vekauk.com www.fab-match.com Partnering To Promote The Yale 10-Year Security Guarantee Fax: [phone] Approved Installer. The Show was a great platform for us to discuss the many benefits of this new scheme. We directed installers to visit www.fab-match. com where they can be paired up with their perfect VEKA UK Group fabricator partner - for a lasting relationship!” All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronically or mechanically without the consent of Clearview Group Ltd and any of its subsidiaries. Whilst every effort is made to ensure accuracy, this publication does not accept liability for errors, printing or otherwise appearing in this publication. The views expressed by contributors are not necessarily those of the editor or publisher. “We selected these window locks as they are manufactured to a high quality standard and carry the respected Yale brand which is so well-known with UK consumers. “The Yale Encloser is a great value twin cam window lock that offers security and quick fabrication. For those who require a shootbolt solution, the Yale Shootbolt system is a traditional shootbolt with croppable extensions. Both are now in stock at Synseal.” Working in partnership with Yale, Synseal has tested all the company’s profiles fitted with both types of window lock together with the new Yale window hinge manufactured at Yale’s centre of excellence for window hardware in Cheltenham and a Vector excluder ancillary security device. To qualify for the Yale 10-year security hardware guarantee, win- dows manufactured using Synseal PVC-U profiles need to include this proven, tested hardware specification. Call Mark on 01623 446207. New rules for retailers As from 13 June 2014, retailers who sell to consumers (including those selling digital content) must comply with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the Regulations). ‘virtually all retailers will be affected’ The Regulations supersede The Consumer Protection (Distance Selling) Regulations 2000 and The Cancellation of Contracts made in a Consumer’s Home or Place of Work etc Regulations 2008. Virtually all retailers will be affected by the Regulations. Some of the key rules being intr oduced are: • consumers will be entitled to clearer and more prominent information before and after a sale is made to them • if the consumer is buying digital content, they must have more information about such issues as compatibility and functionality and the fact that a digital download may not have a cancellation period must be made clear to the consumer at the point of sale and the consumer must agree to this • the cancellation period for distance and doorstep sales will be increased from 7 to 14 days • forbidding the use of premium rate customer telephone helplines. The Regulations will have a significant impact on almost all areas of a business including its website, marketing literature and terms and conditions, and retailers will have to train all of their staff to ensure full compliance. Failure to comply could lead to prosecution and the consumer may be able to cancel the contract and possibly even keep goods already supplied.