Pro Installer January 2019 - Issue 70 | Page 40

40 | JANUARY 2019 Business Read online at www.proinstaller.co.uk STEEL WINDOWS AND DOORSETS COMPLETE FOUR-STOREY TANNERY CONVERSION Steel Window Association G18 Victory For Virtuoso Doors Virtuoso Doors was in a jubilant mood as it picked up the winning trophy for ‘Promotional Campaign of the Year’ at the recent G18 Awards. The awards topped off a historic 2018 for Virtuoso Doors -- the best year ever in its 37-year history. The prize was awarded to Virtuoso Doors for its fully integrated marketing campaign – ‘Crafted Precision’, which helped the brand to achieve phenomenal growth of more than 50% in 2018. Unveiling a new company name and a bold new look for Vir- tuoso Doors, the campaign skillfully raised Virtuoso’s profile and helped to establish the business as a major player in the com- posite door market. In awarding Virtuoso Doors, the G18 judges described the ‘Crafted Precision’ campaign as “a unique campaign that delved behind the actual product producing an impressive return on investment.” Virtuoso has invested heavily in new product development in the last 12 months and much of its recent success is credited to Virtu-AL – the ultra-modern aluminium textured, non-woodgrain finish composite door – and its newly launched aluminium outer frame. www.virtuoso-doors.co.uk (SWA) member, West Leigh, has won the gratitude and admira- tion of a client local to its south London premises, for the quality of the firm’s W20 window and door package which completed the renovation and re-configura- tion of an old Victorian tannery building. Dating from 1850, Number 3 Tanner Street in Bermondsey was purchased by Sanjay Sharma ten years ago with the intention of turning it into a permanent home for himself and his family. Despite the property having un- dergone a 1980s refurbishment which concealed many of the property’s original features, San- jay and his architect could see the potential for opening and extending the building while restoring its character. Having carried out a phase one renovation in 2008, Sanjay and his main contractor, Kraft Elec- trical, have now completed the transformation; with the SWA’s West Leigh having produced a be- spoke package of W20 windows and doorsets to replace the old timber sash windows. Close to London Bridge station and lying within the Bermondsey conservation area, the Tanner Street property has a floor area of 5,000 sq ft, pro- viding Sanjay with a fully open plan office on the ground floor, while the bedrooms, as well as a study and gymnasium, are on the next two levels. There are three more door- sets in the rear elevation above ground floor level, plus six double glazed steel windows; all finished in RAL 7015 Slate Grey Matt. The front elevation retains the original timber front door but has a total of seven more W20 windows now filling the old openings. www.steel-window- association.co.uk Business Micros Track it Retail Software Transforms Efficiency When experienced Busi- ness Development Manager Ian Young joined Newry based Mourne Windows back in May one of his first tasks was to put in place a CRM system which would enable the specialist retail installer to track every single order right through from lead to warranty. Up until then, the team at Mourne were working via standalone spreadsheets which, while effective, were not particu- larly efficient. Having reviewed the various options on the mar- ket, Ian chose the Business Mi- cros Track IT retail software, and the long-established company is already seeing the benefits. One of the key advantages of Track IT is that it works directly with the Business Micros’ Evo- Satellite remote pricing and or- dering software which Mourne already uses from one of its suppliers, effectively providing a single, fully integrated CRM, pricing and ordering solution. Ian Young is very satisfied that he made the right choice. He says: “Track IT was the only op- tion we looked at which works alongside EvoSatellite. That gives us a huge advantage in terms of being able to get up to the minute information on any as- pect of any order or quote, while also managing and tracking our entire sales operation.” Since the system went live in October, the 20 plus team at Mourne have been using Track IT to log leads, input orders, schedule appointments and installations, and monitor cus- tomer contact. Each of them has remote access to the system and can view calendars, customer lists, and management and user reports on laptops, tablets or mobiles. www.businessmicros.co.uk www.mournewindows.com LEADING FULL-SERVICE MARKETING AGENCY MAKES THREE KEY APPOINTMENTS Purplex, the leading full-service marketing agency, has made three key appointments to the company as its rapid expansion gathers pace. Paula Gledhill joins as PR and Mar- keting Manager for the Ascot Group, which includes Purplex and sister company Insight Data, and will head up PR, awards and me- dia distribution for the group. Paula has previously worked for the BBC as a broadcast journalist, television researcher and producer/director, before moving into marketing and PR in the food and e-commerce sector. New Digital Account Executive Christy Rid- dell joins Purplex after working in account management for 21 years managing client relationships at board level and below for FTSE100 and NHS Foundation Trust clients. And the SEO team has been strength- ened by the appointment of Nikita Mohide. Having completed a placement year at Pfizer in the digital marketing department, Nikita graduated from Aston University in psychology and business and has joined Purplex as an SEO Exec- utive. It takes the total number of employees at the agency’s headquarters just outside Bristol to 68. www.purplexmarketing.com