Pro Installer Guide to Installer Support - Issue 02 | Page 4

A Two Step Process I reland based PVCu manufacturer and supplier, Camden, advises installers on how they can benefit from two easy to understand steps, working with one of its ever growing UK Trade Counter network. Easing The Admin Headache For Tradesmen The new version of Powered Now’s app for simplifying paperwork for tradesmen on the move adds support for Android and a multi-user capability that lets whole teams share information. It also adds new functionality designed to automate even more of the routine administration that every trade business has to undertake. The app provides a comprehensive admin toolkit for every step from preparing an estimate through to taking payment online. New in Version 3: • The Multi-user edition automatically shares information across all your employees. You can assign team members different roles allowing them to access different parts of the software so, for instance, engineers cannot see all financial details. • Powered Now is now available on Android as well as Apple’s iPad/iPhone, extending the number of people who can use it. It also means that while the boss can control things using an iPad, his team might be equipped with lower cost Android smartphones. Obviously, since all data is shared across all devices, the loss of a device does not lead to loss of data. • Other features include the ability to record hours spent on appointments; the facility for engineers to snap before and after pictures of jobs and record general notes; and the ability to capture customer signatures for a variety of purposes. For more information visit www.powerednow.com or email [email protected] 4 AUTUMN ‘15 A Pro Installer Guide to Installer Support get an email with their details, specification and importantly - the cost to you. All you do is add your additional costs, including installation and margin, and send them your quote. Camden works hard with partners to help them grow their business because as their customers grow, they grow too. #2 Make a Good First Impression #1 Quoting Made Easy KISS - keep it simple, stupid! A basic and common-sense approach to business that recognises that processes work best when they are kept as simple and intuitive as possible. When it comes to getting customers to take the next step, making it as easy as possible for them to get a quote is critical. As a Camden partner, one benefit the company offers is ways of making quoting simple and easy for you and your potential customers. With interactive apps like the composite door, vertical slider and bi-fold builders; which can be embedded in your website, your customers can view, play around and create their ideal door or window with just a click and after choosing the ideal product for them they automatically get a response thanking them for using the site, and you You only get one chance at a first impression. In today’s digital world, your website is likely to be the first encounter a potential customer has with your business; an encounter that will go a long way to creating their impression of you as a business and whether you get to second base. So whether, it’s a consumer looking for someone they can trust with their hard earned investment in new windows, doors, conservatory or home improvement, or a trade customer looking for someone who is going to provide them with the products and, vitally, support to help them grow their business, your website has a huge role to play in creating the right first impression. Making it look good - simple navigation, short easy to read copy, good pictures - is only part of it.Your customers will be checking out other sites, and they may look good too. Getting them to interact and engage with you is essential if you want them to come back to your site and, at least, give you a shot at their business. As a Camden customer, they offer you the tools you need - whether that’s an engaging new website with built in quoting systems, interactive product microsites or embedded apps, they ensure you make the right first impression.