Pro Installer April 2014 - Issue 13 | Page 20

20 APRIL 2014 PRO INSTALLER PRO NEWS www.proinstaller.co.uk The Secret Is Finally Out... So, the secret is finally out. For those who hadn’t guessed the composite door manufacturer who has just entered trade sector for the first time is IG Doors with their new Truedor range specifically for the consumer market. So what is Truedor? We asked Richard Kirman Sales and Marketing Manager for IG Doors trade division to tell us more. “Truedor is our brand new composite door range designed specifically for the consumer market. It is an entirely new range of doors with over 30 exciting new styles and more to come, and over 50 glass patterns, all available as standard”. “For those who don’t know IG Doors it has been manufacturing doors since the 1970’s and is currently the largest manufacturer of composite doors in the UK. IG Doors is a great business; the whole team, from our MD Mark Pulman, throughout our 180 plus workforce, are passionate about what we do and are totally focused on making good quality, value for money products, backed up by great customer service”. We aim to work closely with the trade installer market “Truedor has been developed as an entirely new range distinct from those which IG Doors currently supplies. It is our intention to get it to the consumer by working closely with the trade installer and fabricator sectors”. “Despite IG Doors being the UK’s largest manufacturer of composite doors we recognised that we were actually missing out on over 50% of the total available market through not working with the trade sector. As a business our philosophy is to continually move forward and to continually invest, and entering the trade market was the natural progression for us”. There is certainly room for another player “We have no doubt that there is room for another significant player in the market. The market is growing and will continue to do so and there is a realisation that the end market, the consumer market, is very different today than it was even just a few years ago”. “Understanding this, and being able to shape our offering accordingly is one of the reasons why we believe that what we have will really work and enable us to get a real foothold in the market”. ‘The market is growing and will continue to do so’ Service levels and communication style will make us stand out “Our core strength will be our service levels and our communication style. Installers dealing with Truedor will have a 24/7 personalised answering service to support them; we believe offering this is key to supporting businesses which are very often out on site during the day and which need the option of communicating outside of normal office hours. It is our intention to fully engage with and understand the installer market, their needs, what works for them and how we can make their life easier. Our approach will be to be friendly and professional and to work hard to develop good relationships with our customers”. A new approach to the market – targeting the consumer directly “Where we believe we are going to be radically different from our competitors is by targeting the consumer from the outset. Our intention is to develop a genuine consumer brand which will see homeowners asking for Truedor by name, and which will give installers of our product the opportunity to capture market share against their competitors”. “We will be investing significantly from the outset in marketing to the consumer to create an awareness amongst homeowners of what they should be looking for in a composite door, how it can change the appearance and feel of their home, the questions they should be asking, and specifically as a consequence why Truedor is their natural choice”. Looking forward to the FIT Show “We are really excited about the FIT show, and the opportunity to showcase our range of composite doors to the trade and fabricator market for the first time en masse. As well as our own significant stand we are a main sponsor of the Master Fitter Competition and are also involved in the sponsorship of the gala dinner on the Wednesday evening” “The whole event represents a great opportunity for us to really get the market talking about us. Our intention is that by the end of the FIT show everybody will know all about Truedor from IG Doors”.