Premiere Orlando & Premiere DAYSPA Day of Show 2018 | Page 104

Business Forum
Ecococo
Australia Summit Salon
Business Center
featuring Suzie Bond featuring Kristi Valenzuela
New Market Opportunities!
Sun 4:15 - 5:30p & Mon 9:30 - 10:45a
Room W221C
With over 25 years in the Beauty Industry, Intercoiffure member, color
educator, business owner and International Salon Coach Suzie Bond
understands that most professional beauty service providers don’t fully
comprehend their value. In today’s competitive beauty market our average
guest is seeking more from each appoin tment: more services, more products,
more commitment, and more expertise. Suzie will help you discover what
our guests really want and assist you in forming a plan to keep your existing
business, grow some of them into more categories, and attract new business.
Like The
River The
Salon
Change your words, change your OUTCOME! You’ve probably heard - IT’S
NOT WHAT YOU SAY, ITS HOW YOU SAY IT. This is a class that will change
not only your career; it will change your life! The front desk, the service
provider team, and the leadership team will take home words and scripts that
will immediately change how guests purchase, how the team interacts and
increase the revenue of the salon.
Front Desk Fix It!
Sun 3:30 - 4:30p
Level Up!
Mon 11:00a - 12:00p
Room W224H
In this one-hour business class, Najah Aziz, nationally acclaimed stylist and
owner of Like The River The Salon in Atlanta, GA, will share her best practices
for salon professionalism, how to build a thriving salon business, attracting
celebrity clientele, and tips for successful social media marketing.
See page 95 for a Hands-On Workshop & Look & Learn
by Like the River The Salon
Tomeka's Beauty –
Panel Discussion
featuring Tomeka James, Oscar
Valencia & Paul J. DiGrigoli
Salon Owners & Managers Discussion
Sun 4:00 - 5:30p
Room W207A
Join the conversation with like-minded professionals for
this round-table discussion led by Tomeka James, Oscar
Valencia and Paul J. Digrigoli. These elite business owners
and educators will cover topics faced by many salons
throughout the country such as building your clientele,
proper ways to use social media to grow your business,
establishing your brand and creating a positive reputation
in your community. They will also cover trends, pricing and
how you can continue to motivate and build your team.
This is also a great networking opportunity!
104
Room W312A
Room W312A
Salon guests expect efficiency, consistency and professionalism in order to
earn their business visit after visit. Your front desk team can make or break
your guest retention, retail sales, and overall service sales.
featuring Najah Aziz @najahliketheriver
Beauty and Business With Najah Aziz
Sun 9:30 - 10:30a
Script It!
Sun 12:30 - 1:30p
Room W312A
Why do some service providers grow faster than others? They have a plan!
Whether you are a stylist, nail technician, esthetician, massage therapist or
front desk team member, there is a plan that has been built for you! Learn
the key performance indicators of each position and how to increase your
paycheck!
A Minute to Win It!
Mon 2:00 - 3:00p
Room W312A
You only have one chance to make a great first impression! The entire salon
team will learn basic and advanced systems on how to serve your salon guests
with an experience they will not stop talking about! We explore the 5 main
areas that guests determine their FIRST IMPRESSION and decide whether or
not they will return for a future visit. The team will be empowered in a new
understanding of each other’s roles and how they all affect each other.
Kristi Valenzuela is an internationally known motivational speaker and success
coach focusing on salon teambuilding, profitability through the front desk,
and empowering salon owners to take control of their business. She has been
a co-owner of Summit Salon Business Center since 2004, which the largest
salon consulting company in the world. Kristi has created of many top selling
educational products and workshops such as The Anatomy of a Great Front
Desk Video Series, Conquering Retailphobia™ audio training program, and The
Front Desk Doctor Workshop. Her high energy interactive style has earned her
rave reviews nationally, and internationally.