IDEA
DEVELOP-
MENT
OPERATING STAFF TECHNOLOGY TECHNOLOGY & SPACE & FORM
The people behind the frames Technological limitations and possibilities Technology overlaps space & form
S Subjective and often
discriminating
judgment of operators How might we change
operator’s judgment
to be more objective
and inclusive?
S, E Under-qualified;
often poor behavior
and appearance How might
we increase
qualification of
operators to improve
their behavior and
appearance?
E Intimidating military-
like uniforms of
the operators How might we
change the operator’s
uniforms to be
less repulsive and
more friendly?
T Light indication system
is not clear enough How might we
improve the visual
indication system
for it to give clearer
information? T The function is the
key, not the form
(the device doesn’t have
to look like a frame) How might we
modify the form of
the security scanning
system without
losing its function?
T, S Annoying sound
indication system
brings up stress levels How might we
modify the sound
indication system
to decrease stress
levels caused by it
to both operators
and the public? T Technology affect
the placement
of the frames How might we apply
existing technology
for the frames
placement to be
unrestricted?
T, E The frames have
to be used as a
separate element
that often disrupts
its environment How might we
integrate the
scanning system into
existing environment
to optimise
use of space,
resources, etc.?
SPACE & FORM
Setting, positioning and appearance
T, E
Frames aren’t
properly set up thus
they aren’t used to
their full potential How might we
modify the frame’s
set up procedure
to make it easier to
use its full potential?
T, E The hardware of a
frame is tiny, but
the body of it is
necessarily massive How might we use
the compactness of
the frame’s hardware
to optimize the size
of its corpus?
T, E The environment
is not adapted to
people having to
empty their pockets How might
we improve
the environment of
the frames so it’s
more convenient
for people to manage
their belongings
during the scanning
process?
PERCEIVED SAFETY
Users’ level of comfort and perception of risk
T, E
Uniform appearance of
the scanning frames is
familiar to the public
& commonly accepted
How might we change
the form of security
scanning without
losing the perceived
safety caused
by the familiar
appearance
of the frames?
How might we use
the commonly
accepted form
of the frames
to maintain
the perceived safety
caused by them?
S, E
Education through
PR decreases levels
of intimidation
How might we
educate the public
through PR to
decrease levels of
intimidation and
stress caused by
security scanning?
EFFICIENCY
Are frames the most efficient way to ensure security?
S Operators become
stressed and aggressive
due to inefficient
operating procedure How might we
change the operating
procedure to
lessen the stress
levels for those
operating them?
T Vague indication
system slows down
the scanning process How might we
modify the indication
system to shorten
the time of security
scanning?
T The one-at-a-time
restriction makes the
frames inefficient in
rush (peak) hours How might we
integrate the
scanning system into
existing environment
to optimise
use of space,
resources, etc.?
How might we
modify the scanning
device by getting rid
of the one-person
limit to make it
more efficient
during rush hours?
O P E R AT I N G
STAFF
How
might
we
increase qualification
of
operators
to improve
their
behaviour
and
appearance?