Population Health ASCEND ASCEND: Outfitting for Value-Based Payments | Page 23

Consumerism Strategies Challenges PYA Services • Growing competition from convenient care providers • Prioritizing staffing and infrastructure investments for improved access and communication • Increase in vertical integration • Meeting demand for price transparency • Limited communication channels between patients and providers • Pursuing digital health strategies • Developing a price transparency strategy • Evaluating and implementing patient engagement initiatives Improving patient access and engagement to build consumer loyalty 11