FY 2011 Popular Annual Financial Report FY 2011 Popular Annual Financial Report | Page 5

Strategic Performance Plan The City’s Performance Plan outlines the community’s vision, mission, priorities and values in 2011. Vision Mission VALUEs Arlington is committed to being a pre-eminent city, providing an exemplary environment in which to live, learn, work and play. Vision Mission VALUEs s lopm en t C a p it a l I n v en t Vibrant downtown Convention and tourism Mission bo gh N ei Working Together To Make Arlington Better Responsiveness and Respectful to our customers and co-workers innovative in identifying possibilities, exploring options, and creating solutions Committed to excellence Relating to our customers and each other with integrity tulate, and Consider the Possibilities” Focus on mobility; Capital Investment e st m Vision Protect from flooding, erosion rt Customer service; Fiscal stewardship; Quality employer; Create/coordinate effective regional and community partnerships Grow/diversify economy, utilizing redevelopment opportunities te g i c S u p po o ev e Coordinate programs to support youth, seniors, families ra St Ec Energy efficiencies, Environmental stewardship cD Enhance, preserve neighborhoods; Safe anywhere, all the time Cultural, recreational, and learning opportunities mi rh od no o The City of Arlington enacts the will of the people through their active, inclusive participation and provides the services they demand in a quality, cost effective manner. 5 VALUEs • The City provides outstanding customer service • Staff exceeds expectations in delivering core service and daily operations • Uphold the highest professional and ethical standards • City values diversity, creates positive relationships and maintains effective partnerships with the community and organizations • City achieves results through planned actions and measurable performance