FY 2009 Popular Annual Financial Report FY 2009 Popular Annual Financial Report | Page 14

Strategic Support Excellence
option bonds raised about $17 million for the construction of the
Ballpark, which remains one of North Texas’ most popular sports
entertainment attractions.

As the nation’s jobless rate saw declines in 2009, Arlington City

officials balanced its operating budget by listening to and evaluating
the needs of residents at community town hall meetings.

In a public forum on jobs, City officials joined residents and

leaders from the education and business sectors to talk employment
and training. Community responses were recorded and sent to

I

Washington D.C. as part of a nationwide focus on strategies for

“Behind the scenes of Arlington municipal
government, support for operational
departments is helping us address the current
and future needs of employees and the public
we serve.”

reviving the economy.

In 2009, the Workforce Services Department continued to

support its employees with comprehensive health and benefits
package, training opportunities and wellness programs all designed to
improve workplace performance.

In 2009, the Strategic Support team of departments worked

behind the scenes to provide operational departments and city

officials with the resources they needed to make informed decisions.

procurement excellence. Arlington also earned a distinguished budget

presentation award and CAFR award from the Government Finance

As City of Arlington departments direct economic development,

Officers Association for excellence in finance reporting.

neighborhood integrity and capital investment, Strategic Support
remained dedicated to improving how government works.

For a sixth year in a row, the city continues to earn high marks in

Improving How We Work

Strategic Support is performance excellence, workplace

productivity and customer service delivery at its best. In 2009,

the City of Arlington celebrated successes in technology, finance

Arlington works. New court management software was deployed in

reporting, municipal court operations and communication.

2009, improving municipal court operations. Officials say the new

software is allowing the City to process warrants more efficiently while

Even during tough economic times, the City of Arlington

In 2009, improvements in technology continued to change how

remained fiscally strong. In 2009, the City maintained favorable bond

eliminating the wait time for customer services.

ratings and sold more than $38 million in bonds with lower interest

rates to finance capital improvement projects throughout the city.

software program when it was implemented in December 2009. The

new software allows the City to migrate accounts payable processing

Seat option bonds purchased by baseball fans in 1993 to

Sourcenet became the city’s new web-based accounts payable

partially finance the construction of the Rangers Ballpark in Arlington

to meet industry best-practice standards, creating paperless

reached maturity in 2009, 15 years after they were sold. More than

processing and automatic workflow of invoice coding and approval.

3,000 baseball fans were notified to redeem their bonds. These seat

Additionally, the City played an important role in public safety and

Popular Annual Financial Report for 2009

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