Appendix B
APPENDIX B: BUSINESS AND RESIDENTIAL SURVEYS
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“Access to high-speed Internet is no longer a luxury, but an essential tool to compete in this 21st-century economy. The availability of this
technology is critical to attracting the business and development that will create the good paying jobs that stay in the United States.”
- Kathy Dahlkemper, former U.S. Representative
The purpose of this survey is to gain an accurate idea of current and future broadband (High Speed Internet) needs
in order to plan for future broadband infrastructure improvements. Thank you for your participation.
1. Does your organization have internet service?
Yes
No
Not sure
If you answered “No” or “Not sure” then
please skip to Question 27.
9.
Please rate your organization’s internet
speed on a scale of 1 to 10.
(10 = exceptional, 1 = severely limiting)
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2.
About how many employees are there
at your location?
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3.
What is your best estimate of how
many employees at your location use
the internet at work?
10. On a scale of 1 to 10, where 10 means definitely and
1 means definitely not, how likely is it that your
organization will need a faster internet connection
in:
The next year?
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4.
What is your best estimate of what your company's
internet costs each month?
Less than $25 a month $350 to $499/month
$25 to $49/month
$500 to $999/month
$50 to $99/month
$1,000 to $1,499/month
$100 to $149/month
$1,500 or more a month
$150 to $199/month
Not sure
$200 to $349/month
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5.
Does that cost include something else besides the
internet connection, e.g., security, phone, etc.?
Yes
No
Not sure
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6.
Based on what you pay for internet service and
what it provides for your company, would you say
your internet service is:
Excellent value
Poor value
Good value
Not sure
Fair value
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7-8.
For which of the following purposes does your
organization use the internet? Select all that apply.
Research
Telecommuting
Social media
Data management
Selling merchandise or Marketing
products or services
Education/continuing
Supply chain
education
management
Entertainment
Finance/banking
Geographic information
Communication
Security
Teleconferencing
Other:_______________
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The next 3 years?
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11. What would your company like to do via the
internet that it cannot do now because of the speed
of your internet connection? __________________
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12-13. What prevents your company from getting a
faster internet connection? Select all that apply.
Boss/corporate doesn't value a faster connection
Not in the budget
Up-front costs are too high
The connection speed will still vary, so it's not worth it
Business is not good - poor economy
Too expensive
Costs more than it's worth
Have fastest connection available
Don't really need a faster connection
Other:____________________________________
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