Polk Broadband Plan - Page 63

POLK COUNTY BROADBAND PLAN Households Of 702 residential respondents, 80.3 percent reported that they had internet service at home, and 19.7 percent reported that they had no home service. It was initially expected that the phone survey would reach a larger proportion of people without home internet service; however, in the final results, 20.1 percent of respondents to the online survey reported having no internet service at home, while 18.9 percent of respondents to the phone survey reported having no service. Thus, each survey captured a similar proportion of residents with no home internet service. Among 564 respondents with home internet service: • 92.2 percent had a high speed connection (DSL, cable modem, or fiber). • 12.1 percent had mobile internet (the technology used for smart phones and tablets). • 2.5 percent had a dial-up connection. • 3.5 percent had some other type of connection. • 1.2 percent indicated under the “other” category that they had a satellite connection. • 9.6 percent reported having two types of connection (e.g. high speed and mobile), and 0.5 percent reported having three types of connection. • 82.4 percent reported having a wireless router (to provide Wi-Fi) in their home. • 15.2 percent reported that someone in their household had a home business. • 19.0 percent reported that someone in their household sometimes telecommuted. • 48.9 percent reported that someone in their household sometimes did business-related work on a home computer. The average number of devices that connect to the internet reported for each household was 4.5. Respondents expected to add, on average, 1.5 new devices in the next year. Using a 10-point scale to rate the importance of high speed internet to members of their households (with 10 being the most important and 1 being the least important), respondents gave an average rating of 8.3. 45.5 percent of respondents gave a rating of 10, and 3.6 percent gave a rating of 1. 61