Physicians Office Resource Volume 7 Issue 10 | Page 3

Featured Product Digital Doppler with Great Performance & Customer Service #8402 30-day no obligation trial! The DigiDop uses digital signal processing similar to high-end audio equipment to reduce unwanted background noise and let the Doppler sounds through bright and clear. Also important is the customer service you can expect from Newman Medical. Full 2-year warranty on all parts and labor. Outside of warranty-standard service fees of $149 for main units and $79 for probes-no bench or evaluation fees! TABLE OF CONTENTS Made in the USA! Volume 7 - Issue 10 From the Publisher Page 5 Product Spotlight Page 6 Physician Productivity vs. Patient Satisfaction: Not Quite a Conundrum Page 9 by Dylan J. Chadwick (POR Staff Writer) Ask the Expert Page 15 by Barry Craig, MLT (NCA), CLC Challenges & Forces: A Menu of Options for Improving Care Page 21 by Michael D. Paquin, FHIMSS Year-End Money Moves: How to Take Advantage of Increased Tax Deductions for 2013 Page 29 by Sean Hanlon, Director of Professional Communications (POR) Is Your Lab on the Cutting Edge of Diagnostic Testing? Should it Be? Page 33 by Maria Hardy, IMA (ASCP) www.PhysiciansOfficeResource.com 3