Pet Gazette Pet Gazette July 2017 | Page 41

PET GAZETTE | sure you have these to hand in case you need to refer to them. If you are certain of the problem then you can be quite specific as to the treatment you use. However, if you are unsure always go for a broad range treatment as using the wrong one could cause further issues. Talk fishkeepers through the following steps, answering any questions they have to ensure they feel confident treating the problem. n Before adding the treatment, perform a 25 percent water change using conditioned tap water, and clean the substrate. n Ensure there is plenty of aeration during treatment. If the fish seem to gasp at the surface, increase oxygen levels with an air-pump. n Read the instructions carefully, and only add the correct amount of treatment to the aquarium. Some other brands may www.petgazette.biz 41 carry special warnings for certain species. n Remove activated carbon, ion-exchange resins, and other chemical filtration media during treatment. In ponds, UV clarifiers should also be switched off as these make the treatment less effective. n Add water conditioner to the water during treatment to support the fishes’ protective mucus layer. n Watch the fish carefully, and seek help if they appear to react badly to treatment. A partial water change can always be used to dilute the active ingredients if necessary. Tetra provides a range of products to help reduce stress and illness in fish. Water tests can be done quickly and easily using Tetra’s Test 6in1 alongside its free Water Test App which provides an analysis of the most important parameters offering insight into next steps if required. Other treatments include Tetra Medifin for ponds or Tetra General Tonic for aquariums. TetraMedica medicines and Medifin are safe for all fish. Overall, dealing with environmental causes will help decrease the severity of any fish disease. When treating with a remedy reassure fishkeepers that it will work and in the long term they should look to prevent any problems from resurfacing by following the advice you have given. Through this process you will help the consumer to ensure they have all of the necessary equipment needed for a successful journey and by supporting them through their problem you will gain customer loyalty leading to repeat visits. July 2017