People and Management October 2018 | Page 53

www.peopleandmanagement.com with fears of lay-offs and anxiety about the future. When brought to the notice of my manager, he made a few statements that struck me hard and were somewhat unpalatable as well. “Spoil them with all the good choices. Make sure they are successful in their attempts and ensure there is no impact to the business during the transition”, he had said. My response was of shock; this person was asking me to ensure success of those who will practically dismantle all that he had built! I probed, and he responded “Nothing we build will last forever. What is important is to keep creating value. And what is there to lose? If the new teams are not able to make things work, we are there to handhold so that the customer is not impacted. If they are able to make it work, we only stand to learn yet another way of doing the same thing. At the end of the day even they’re trying to do the right thing as they believe is the best.” For me, this was mindfulness in action. A penny drop moment demonstrating beginner’s mind, patience, letting go, acceptance, trust, non- judging, non-striving, and presence. Would we not, as leaders of organisations, as HR professionals and as L&D leaders, wish for all our leaders to be such epitome of mindful leadership? I do believe we would — an ideal to role model in these fast changing turbulent times that steady the ship no matter what! However, there is one fundamental fl aw in the above narrative. While the content is true, what we tend to focus on is the image of bliss, focus, clarity and the like qualities. The aspect of fears, tension, and anxiety in the employees’ is mostly ignored — more as a matter of collective convenience of narrative than anything else. The picture I wanted to paint with the recollection of the above incident was that of the ideal mindful leader, not an uncomfortable narrative of what mindfulness is really about. Often the question asked is, “Is there a place for emotions at workplace?” Let’s consider it. A person walks into the workplace every day. As a collective, we want to tap into his inspiration, passion, ambition, aspirations, imagination, innovation etc. all to achieve our audacious goals. However, we shy away from giving space Mindful leadership is not in being equanimous and stable. It is in embracing emotions — the easy, desirable ones along with the painful, uncomfortable, not so pleasant ones. to the anxiety, self-doubt, pressure etc. that come alongside. We love the employee who signs up to grow business by 10 times in an year, but we do not have the structural or intentional space to address what emotions he/she goes through along with the challenge. At best, we call them ‘diffi cult conversations’. As if, if we don’t address them, they will cease to exist. The real work of mindfulness begins here. It is not in the pursuit of focus, clarity or bliss. It is in the gut wrenching, ‘diffi cult emotions’. Mindful leadership is not in being equanimous and stable. It is in embracing emotions — the easy, desirable ones along with the painful, uncomfortable, not so pleasant ones. In oneself, fi rst — and then creating the space for the emotions of those we work with. It is holding the space where feeling, expressing, sharing, and reaching out for support is celebrated and encouraged, along with the ability to harness them towards goals and targets. We all have a mix bag of emotions all through the day; mindfulness helps embrace, resolve, and accept them all as real — and focus, clarity and bliss would be by products of the journey as the ‘diffi culties of the diffi cult emotions’ starts to become a little easier, bit by bit. We hire human beings, we leverage human potential — let us also create the space to allow the people to be accepted, to fl ourish and to thrive. The next time you fi nd yourself in a conversation with someone, check within — what am I feeling as against what am I thinking? The next time you are faced with a differing opinion/ perspective, ask yourself — in this moment, is it more important to be Right, or to be Sensitive. Watch your experiences start to shift, ever so slightly. Be Mindful, be Mindwise. P & M Vol. 9 Issue 6 • Sep-Oct 2018, Noida / Pre-Event Edition | 53