People and Management October 2018 | Page 26

[HR ROUNDTABLE] the Chairperson of the session, moderated the panel discussion, giving it a boost start with his valuable insights on the automation processes. The chairperson started deliberations by addressing the interventions of Artifi cial Intelligence and Automation in HR, and how they will have a major impact on the processes and workforce. To this, Dr. Maitra was of the opinion that rudimentary report should be automated and automation should be fi rst started with basic processes and environment. Dr. Ramadyani cited that automation means ‘speed and convenience’ and hence, automation serve the present generation’s needs as they want everything on their smart phones and tabs. Mr. Malakar, backing her, favoured that convenience is very important as automation has made the processes more challenging. Mr. Pillai opined that HR is not restricted to any automation and it is just the tool to increase of the processes. Ms. Puri had a view that HR is strategic these days as everything is moving at a very fast pace for which one has to be adaptive in nature. Dr. Nilanjan 26 The second crucial phase of discussion was on the impact of automation on recruitment and selection in organisations, and how recruiters separate the wheat from the chaff and fi nd that perfect hire quickly. Mukherjee was also of the opinion that automating the processes gives access to any information you may need and removes the hassle of correlating and fi ling records. The second crucial phase of discussion was on the impact of automation on recruitment and selection in organisations, and how recruiters separate the wheat from the chaff and fi nd that perfect hire quickly. Moderator citing examples from the factories and industries asked the panellists their opinion on various job portals for recruitment. Mr. Pillai stressed on the ‘star formats’ in profi les as he was of the view that certain keywords to be used which are tangible and measurable in nature which increases the viability of getting selected and shortlisted. He also emphasised on the relevance of social media and digital presence and said that how | Vol. 9 Issue 6 • Sep-Oct 2018, Noida / Pre-Event Edition job portals are like equalisers but not the differentiators. Dr. Maitra introduced how WatsApp recruiting is also taking place. Ms. Puri and Dr. Nilanjhan Mukherjee both supported the technology such as LinkedIn, Naukari.com, and other career-building networks, where recruiters can discover qualifi ed candidates more easily than before. Mr. Malakar opined that what robots and AI can’t replace is the human element of HR that shapes the company culture and provides an environment for employees to develop their IQ and EQ. He cited examples how they still believe on reference hiring as it provides them with more retainability of employees which robots would not be able to do. Dr. Ramadyani supported the view and said that 60 percent of hiring is still carried out through reference hiring, where employees are provided with different bonus schemes and incentives. The moderator concluded with a brief on how automation and machine learning are just the tools that simplify modern hiring, and recruiters are increasingly turning to automation to streamline processes and make their jobs easier. The third crucial point of discussion was the impact of automation on performance management systems in organisations where it opens an opportunity for a real-time two-way dialogue between the employees and the supervisor. Mr. Malakar