www.peopleandmanagement.com
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Create healthy sync between organizational
and personal goals;
Keep the Motivation level high – stress-free
working;
Allow them to work, experiment and learn
through mistakes;
Promote team working;
Be transparent and communicate
effectively;
Impart the requisite skills required for
performing the job;
Reward and recognize people who are fully
engaged and committed;
Listen to and act on the employee feedback;
Have to focus on personal development –
have regular interaction.
To measure effective engagement one can
use any of the following tools:
• Tiny pulse survey;
• Culture amp to measure sentiments;
• Gallup study;
• Ideas and suggestions;
• Employee surveys;
• People analytics and employee engagement
software;
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eNPS – employee net promoter score;
Idone – this helps others to know what the
individual has done and contributed today;
Mood meter – to reflect the moods of
employees;
Exit Interviews Voice – Glassdoor
The engaged employees mean
increase in productivity and
profi t and shareholder margins,
and also customer satisfaction,
making the organization a
preferred employer.
To improve employee engagement, the fi rst
step is to determine the gaps basis employees’
engagement survey and then reinforce the
strategies to bridge those gaps.
Use of technology is strongly recommended
to capture employee engagement levels in a
multigenerational workforce era. It is faster,
effective and user-friendly.
In conclusion, engaged employees mean
increase in productivity and profit and
shareholder margins, and also customer
satisfaction, making the organization a
preferred employer. Engaged employees use
the 5 C’s – Care, Connect, Coach, Contribute
and Congratulate.
“When people are fi nancially invested,
they want a return. When people are
emotionally invested, they want to
contribute.”
- Simon Sinek
P & M
Vol. 10 Issue 2 • FEBRUARY 2019, Delhi NCR |
43