People and Management February 2019 | Page 28

FOCUS analytical brain. Yet, there is enough research to show that as one goes higher up the Corporate Ladder, emotional intelligence – a right brain component, is far more vital to success. Harvard Gardner showed how multiple intelligences, not IQ, count for success. The eternal approach urged the Leader to have a whole brain orientation – Aum Namoh Shukra Brihaspati abhyam – a call to compliment Brihaspati (IQ) with Shukra (EQ) – intelligence with empathy, analytical skills with creativity, rationale with compassion. Thus all faculties of the human brain were employed. 4. Individual vs. Collective: Modern methods of management have an inherent confl ict – while all businesses want “team” effort in all actions, yet they demand and reward individual performance – good performers are differentiated-fast trackers are identifi ed, segregated and groomed, stars are recognized and celebrated. This, however, is the Vyashti approach – centred around individuals, the particular, one which stands separate. The eternal Indian approach, on the other hand, is Samashti oriented, which believes in the wisdom and power of the collective, the performance of the collaborative. This because, none stands alone, each one is connected to every other and all are part of one large system. Hence one may observe that communities were so ubiquitous in India throughout the passage of history, up to recently. This also has a parallel in the Zulu belief “I am because we are.” 5. Inclusion vs. Family: In corporations, we hear Diversity and Inclusion as important factors for determining manpower composition, team formation, workforce policies, promotions and so on. This often entails diversity targets – what percent of a certain gender, generation, region, ethnicity, specially abled, etc. should form a part for Boards, levels and projects. This is defi nitely of value in many circumstances as opportunities are given to those, hitherto not under consideration and enhances the talent pool. The moot question, however, is why to overlook any talent in the fi rst place and remember them later? Vasudhaiv Kutumabakam, say the Upanishads, implying that the world is a family – each member of this universe is important and connected to the other, so there is no question of even distinguishing between one and the other – there is equal opportunity for each. The potential in each being is endless. 28 | Vol. 10 Issue 2 • FEBRUARY 2019, Delhi NCR This brings us to the core values of leadership in eternal Indian wisdom – let’s examine each closely: Leadership vs. Service: None in moder n organizations can ignore the overwhelming focus on Leadership charisma, suggesting that Leadership is the exercising of the phenomenal qualities of the one person who calls the shots. There are a plethora of rankings of CEOs and Business Leaders and glut of Leadership Development programmes. While there is no lesser emphasis on the abilities of the Leader/s in this method, eternal wisdom suggests that Leadership is not about the Leader, but about the one she serves. Praja Sukhe Sukham Ragyaha prajanam ch hitey hitam proclaims that the Leader exists for the service and welfare of the people alone. Thus, all Leadership is about others and superlative Leadership is about one who serves best. This principle has also refl ected in Robert Greenleaf ’s work on Servant Leadership just a couple of decades back. Annadorai learned to ride the rickshaw from his father and brother, but to rise above the basic expectations of trust and respect from his customers, is his own calling. He nurtures this calling all his waking hours. CSR vs. Giving: Corporate Social Responsibility is invaluable in modern times and of course, the best organizations have always strived to give back to society in many ways, from where it derives resources, talent and of course customers. Often this can be seen as a post profit activity since Indian law mandates 2 percent of the company’s profi ts to be invested in activities benefi ting society. Eternal wisdom has no mention of CSR because the business itself is rooted in giving; indeed all activities in every sphere of life include giving back. This is no surprise because this approach believes that whatever you do comes back to you - thus all giving returns to you, likely in kind. So to make profi ts, giving fi rst is recommended. The giving itself is not polluted with motives of acquisition but from a sense of doing what’s needed. Annadorai is often asked by his audience how much money he makes (he earns double of what the average Rickshaw driver earns) but his face glows and his eyes shine when he speaks about the joy of giving his customers, what they do not even ask. He cares far more for giving than getting. A compulsive Go- Giver, this man!