People and Management February 2019 | Page 19

www.peopleandmanagement.com much more experienced labour/freelancers that are extremely deliverable oriented. Furthermore, distractions or problems within the company do not matter to these freelancers and they can help to substantially reduce costs as they do not require the same commitment as fulltime employees. White Collar Gigs In the white-collar space, there is a surge in demand for freelancers with skills in website design, graphics design, gaming, app design, coding, artifi cial intelligence, project management, marketing/ promotions, content and event management among other roles and platforms such as Upwork, Fiverr & Flexjobs help organizations bring freelancers As more Indians opt for new work arrangements, interest is growing across age and experience brackets, however, as always there are two sides to each coin and there are many areas of the gig economy that remain “grey” so to speak. The debate and discussions on the legal implications pertaining to regulations on worker exploitation has just begun in most parts of the developed world as countries are waking up to the fact that there is no clear policy on critical matters such as the place of arbitration when working with freelancers from multiple countries. together in an environment where there is a lot more cooperation and collaboration without the usual offi ce politics at play. A recent survey by Upwork revealed that over 91 percent of all Hiring Managers they had surveyed had open positions on their team at some point in 2017 and in a 2018 study it was revealed that 39 percent of hiring managers felt hiring was harder in the past year, citing diffi culty in accessing candidates with specialized talents as the biggest challenge. These challenges are easily offset by tapping into the gig economy. The ease and accessibility of high-speed internet has spurred on factors driving the gig economy including women returning to the workforce looking to balance home and profession, retired people seeking ways to leverage their expertise while remaining independent, and graduates looking for extra pay and fi nancial fl exibility. This is especially true in Asian countries as jobs posted in the US & Europe during the day keep Asian freelancers up at night. These jobs posted in many cases disregard the Minimum Pay and rules on Work Breaks as some workers end up working 24-hour shifts to get their gigs completed. Questions are also being raised on the platforms that connect freelancers to organizations as the platforms are regulated by no one other than themselves! In many cases, workers on these platforms have to end up competing with millions of other freelancers who may have had much longer to establish themselves on the platform, or worse, having to compete with the algorithms of the platform to get their ratings up to bid for better or more high paying gigs. With the gig economy becoming a reality, the future will witness a change in the way organisations hire and manage their talent. Organisations need to reshape their talent strategy to accommodate the needs of this new category of the workforce. They must rework payroll systems, recruitment strategy and overall people strategy. P & M Vol. 10 Issue 2 • FEBRUARY 2019, Delhi NCR | 19