Pennsylvania Nurse, Front Page 69(4) - Page 6

What You didn’t learn in nursing school: What You Didn't Learn in Nursing School: The Root of All Communication the root of all communication By Aislynn Moyer, DNP, RN Director, Professional Development Pennsylvania State Nurses Association CE: 1.0 contact hours PSNA is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. The planners and author for this continuing education activity have declared they have no conflict of interest. Whether you have been a nurse one day, one year or are finishing your third decade, communication is a major part of your practice. As health care professionals, we are taught that communication is essential with our colleagues as well as our patients. We know that lack of communication is the leading cause of errors in all types of health care environments (Haynes & Strickler, 2014). So why is communication still a challenge? The answer may be because we have yet to truly understand the root of all communication: our personality. The earlier in our professional practice that we understand this link, the more effective our communication can be. The Personality Challenge Each person has a unique personality. Some tend to be timid and shy. Others are outgoing and assertive. Some like to keep their feelings to themselves, while others wear their feelings on their sleeve. Many assessments are available to help individuals better understand their unique personality. The Myers-Briggs Type Indicator is one such assessWinter 2014 Pennsylvania Nurse 4