Pennsylvania Dental Journal March April 2017 - Page 33

Awa rds & A chievement s Thayer Dental Lab Earns National Honor Thayer Dental Laboratory, Inc., a Certified Dental Laboratory located in Mechanicsburg, was named the National Association of Dental Laboratories (NADL) Laboratory Member of the Year at the annual Vision 21 Meeting in Las Vegas, Nevada on January 20. cent that your budget allows and treat them as you would treat yourself. “Second, give your customers more than they expect, educate them, communicate, communicate, communicate, and be their source of information. And lastly, give back to your community.” Thayer Dental Laboratory is a full service laboratory, specializing in implants and cosmetic restorations. Established in 1976, Thayer Dental Laboratory prides itself on delivering consistent, high quality restorations, outstanding customer service and innovative treatment planning solutions. NADL President Jerry Ulaszek, CDT, TE, presented the award to Gregory M. Thayer, CDT, FICOI, and President of Thayer Dental Laboratory, at the Vision 21 Meeting, where the NADL honored the outstanding contributors to dental laboratory technology. The NADL Board of Directors selected Thayer Dental Laboratory for Laboratory Member of 2017 based on its significant contributions to the laboratory community, its leadership and commitment to employee welfare and technical training programs, and its customer service ethic. In accepting this award on behalf of the 53 employees at Thayer Dental Laboratory, Greg Thayer said that he had learned a few things over the past 40 years since the laboratory began to serve the dental profession. “First, at Thayer our average tenure for all of our employees is 16 years and our average tenure for technical staff is over 17 years. So people will stick around if you respect them, give them a sense of security, educate them, pay them every MARCH / AP RIL 2017 | P EN N SYLVAN IA DEN TAL JOURNAL 31