PECM Issue 35 2018 | Page 48

AUTOMOTIVE THE EUROPEAN AFTERMARKET KLARIUS WHAT DOES THE FUTURE HOLD FOR THE AUTOMOTIVE AFTERMARKET? Klarius is continuously expanding its UK manufactured high-quality product range, and now counts over 10,000 items in its range. The automotive aftermarket is undergoing major changes in Europe and worldwide due to market maturity, evolving customer preferences and expectations, advances in engineering and logistics technology. Doug Bentley, Research & Development Manager at Klarius Products Ltd, looks at the future challenges for the European automotive aftermarket and how to address them. Consumers are becoming increasingly aware of the importance of scheduled servicing and preventive maintenance. 48 PECM Issue 35 in order to increase the service life of their vehicles. In fact, the average car age keeps increasing in Europe, and reached approximately 11 years in 20151. This situation is favourable to some innovative aftermarket parts and services providers and they have been experiencing increases in revenue and profitability. However, a number of trends are continuing to push the automotive aftermarket and servicing sector to reshape its current practices, adopt new business models and provide better B2B and B2C services. A major trend influencing the aftermarket industry is market growth and consolidation. The aftermarket in Europe remains one of the biggest global markets when it comes to value, with over €190 billion [£160 billion] in sales in 20152. However, it is a mature market characterised by consistent volumes and low growth rates. Therefore, mergers, acquisitions and collaborations among part distributors and buying groups are expected to continue and further consolidate the business as they extend their footprint.