PDA's Annual Report 2018 | Page 36

Bell-PDAIS Insurance Finances FROM GIL DAVIS, PRESIDENT AND CEO OUTLOOK SUMMARY Fiscal 2017 was another year of progress for the Bell-PDAIS Agency. We continue to make great strides in delivering on the strategic initiatives that we have been working towards. Since the acquisition, we have worked to improve the operations, products and services we offered to our customers and PDA members for more than three years. We continue to pride ourselves on delivering competitive products and superior service to our clients. Overall, the company’s operations, competitive posture and foundation for profitable growth are all stronger today than a year ago. Bell-PDAIS exists to provide competitively priced, quality insurance products to its clients, employees and families, as charged through the endorsement of the Pennsylvania Dental Association. This annual report will highlight in abbreviated fashion the accomplishments of the past 12 months. As the health care industry still remains uncertain, we believe the worst is behind us. Our main goal is to continue to grow the agency in every facet of the business, by focusing on growing the property and casualty business that is more stable. With the new processes that have been implemented, we are positioned for positive growth in the future. We currently have a strong income statement, but until we pay off the acquisition debt we will need to continue to be disciplined in managing our operational expenses and continue effective strategies that will increase sales. 2017 Highlights PRODUCTS/GROWTH: • 35 employees • Six offices - corporate office Harrisburg, Chambersburg, Hanover, Shippensburg, Greencastle, and Mercersburg. • Licensed in PA, NJ & MD. • Book of Business: 39% personal lines - 45.5% commercial - 15.5% benefits. • Combined written insurance premium $36,043,155 • 2017 gross earnings: $4,126,669. • 2017 Gross net profit: $177,752. • Obtained combined increase of a little over 2.5% in new written premium growth. (TDIC granted PDA and NJ dentist policy holders a dividend of 2% for the 13th consecutive year.) • Received “Best in Class” award, from the Eastern Alliance Insurance group for the fourth consecutive year. • Continued to have a very good combined loss ratio with our top tier property and casualty carriers. • Showed a slight increase in new business sales and total written premium despite health insurance industry challenges. With the future of the individual marketplace still in turmoil we continue to see an increase and a shift back to small group medical coverage. • Maintained steady growth in the Affinity Personal Lines Program through Donegal Insurance Company. (This provides all member dentists a 5% discount on auto and home owners Insurance.) • Maintained an overall retention of 88%. 34 2018 Annual Report | Pennsylvania’s Dental Meeting COMMITMENT • PDAIS completed its seventh year managing the PDA Endorsed Vendor Program, which experienced a 17% decrease in royalty revenue. The total revenue in 2017 was $93,398 vs. $110,725 in 2016. This is due to the termination of Bank of America Practice Solutions Program, in Q4 2016. With the new agreement with Centric Bank, we will see an increase in non-dues revenue for 2018. • Added two premier companies PureLife (Amalgam Separators) and Centric Bank (practice financing), to our Endorsed Vendor Program. We are excited about these partnerships and the value they will bring to PDA members. • Bell-PDAIS continued to provide non-dues revenue to the PDA and local dental societies with a total of $50,500.00 for a 17-year total of $2,937,340. • Bell-PDAIS sponsored and/or attended 37 CE, study clubs, etc. throughout the commonwealth and 11 programs in NJ. • Performed significant marketing campaigns and performed risk management presentations all in the attempt to increase sales and educate our clients. FINANCIAL STATEMENTS Revenue $4,126,137 Expense $3,949,385 Profit before income tax $176,752 Income tax expense $204,403 Net profit after income tax (27,651)