Patient Education Patient Guide | Page 14

Compliments or Concerns If you would like to share a compliment or concern about your stay, you can do so by: Calling our patient hotline at 614-234-2777, 8 am – 8 pm, Monday through Friday Submitting feedback online at www.mountcarmelhealth.com. Patient Satisfaction Survey After your stay, you may receive a survey in the mail asking you to take part in a patient satisfaction survey. We hope you will take a few minutes to share your opinions with us. The survey is conducted by a national research firm, Press Ganey. 13