Review
Compare AH and VH Policies and draft an Optivo Policy . We also Complete an Equality Impact Assessment
|
Consult workstreams
We circulate the draft to workstreams
|
Consult residents
We ’ ve set up a joint resident consultation panel to review customer facing policies
|
Approval
All policies go to Designated Executive Team ( DET ) for approval . Some will then also go to Shadow Board for approval
|
ICT Acceptable Use
Mobile Device
E & D Policy
Information Security
Access ( to residents ’ homes )
Grievance
Expenses
Disciplinary
Absence Management
|
Change Management
Staff terms & conditions
Health & Safety policies ( e . g . Fire , Water Hygiene , Lifting equipment , Asbestos )
Data Protection
Replacement Home / Decants
|
Anti-Social Behaviour
Domestic Abuse
Heating ( incl . gas safety )
Responsive Repairs
Chargeable Repairs
|
Tenancy Agreement �
Tenure � �
Housing Options
Complaints �
Compensation � �
Governance policies e . g . Probity Policy � �
Safeguarding
Rent Arrears
Procurement
|
Capability |