Parks & Recreation Annual Report FY 17/18 | Page 7

Efficiency Measures 2015/16 2016/17 2017/18 (through 9/30/18) Acres Maintained per FTE 23.15 36.94 30.76 30.76 Cost per Acre Maintained $1,733.80 $1,116.24 $1,639.35 $1,600 Number of Fitness Center Members per FTE 406.73 635.64 772.08 883.5 Recreation Program Participants per FTE 24,654 15,394 16,708 25,000 2015/16 2016/17 2017/18 (through 9/30/18) 2018/19 Target N/A N/A 99.7% 99% N/A N/A 74% N/A N/A N/A 57% N/A N/A N/A 61% N/A N/A N/A 62% N/A Key Performance Measures Key Performance Measures Park Reservations Rating Overall satisfaction, “above average”, with their Park Experience (new measure) 1 CS : City Parks 2 CS: Special Events 3 CS: Recreation Centers 4 CS: Recreation Programs 5 2018/19 Target 1 CS: Citizen Survey Response Good/Excellent 2 CS: City Parks - percent rating positively (e.g., 3 excellent/good) in 2009= 71% CS: Special Events – percent rating positively (e.g., excellent/good) in 2009= N/A 4 CS: Recreation Centers 5 CS: Recreation Programs 4