Parker County Today July 2016 - Page 70

our expertise: HVAC COLUMN Who’s That Knocking on Your Door? What you should look for before you open your door to a service provider. BY BRETT HOBSON CEO Comfort Experts Last year more than 8.5 million single women were the primary or sole breadwinners in households with children in America, according to the Pew Research Center. And almost 20 percent of all homebuyers last year were single women. These demographic shifts are concerning when these same single women homeowners need to have a repair or improvement made to their homes. While single women should be especially conscious of their safety when hiring help, all of us should be vigilant before opening our doors to service personnel and technicians. Here are a few things you can do before you allow any service person into your home. Make sure that the company you call has a strict hiring protocol that includes a background check. Ours does. We’re scrupulously concerned about whom we send to the homes of our customers. Any service provider in this day and age should be too. Do your homework first. Check with friends and neighbors to see if they have had the same service you need to have performed. They will give you some insight into which companies they have had good and bad experiences with. If you are new to the area, look for reviews on Google, Yahoo or Yelp. As a matter of fact, even if you are not new to the area, it’s a great idea to check anyway. But, be wary of online reviews if Been told you need an expensive Repair or New Unit? JULY 2016 PA R K E R C O U N T Y T O D AY CALL US FOR A 68 FREE SECOND OPINION 817.335.3166 1412 Greenwood Rd Weatherford, TX 76088 TACLA20501C they all sound the same, use the same words or phrases, or seem to be written on the same day. Check out the company online and see when it was established. Also, check with your local Better Business Bureau to see if they have outstanding complaints against them from other customers. When you decide who to hire for the service, ask some questions before the service person shows up at your door. Ask for the name of the service person and make sure the service person being dispatched to your home is TDLR-certified. The TDLR is the Texas Department of Licensing and Registration. They license 30 or more industries in Texas, everything from air conditioning and