Where Customer Service Meets Community Service
Texas Farm Bureau Insurance
Paschall Insurance Group —
Where Customer Service Meets Community Service
Paul Paschall has always been the kind of guy that people turn to when things go wrong in their lives and he finds it rewarding to help people face challenges . Clearly , heading up a successful insurance firm in a warm , friendly , albeit rapidly-growing market like Parker County is the perfect fit .
“ The secret to my success is surrounding myself with great people and just being a life-long learner ,” Paschall said . “ It has very little to do with me . If God ’ s given me any talent or my ability , it ’ s the gift of building a great team and then getting out of their way and letting them do their jobs .” “ I love to support and help out ,” Pascall said . He wasted no time rolling up his sleeves and helping out .
He moved to Parker County in 2005 and was elected to the WISD Board of Trustees in 2006 . He was appointed as Board President in June , 2013 and served until his term expired in 2015 . He also served as Board Vice President from 2011-2013 and Board Secretary from 2007-2011 .
Paschall ’ s favorite motto is , “ Tough times don ’ t last forever but tough people do .”
He does seem to have a penchant for hiring team members that stay with him . Of his six employees , only one is new and she was added because of growth of the firm , not because someone left .
As for areas of the insurance business that Paschall deals in , it ’ s pretty much all of it .
“ We do everything but life , health and disability ,” Paschall said . “ We do a lot of commercial insurance . But , if we can ’ t do it right , we ’ ll tell you where to go .”
Paschall celebrates his 20 th Anniversary in the insurance business this year . A native of Irving , and the youngest of four brothers , he began his insurance career in the Louisville-Flower Mound area , then came to Parker County 12 years ago .
“ Insurance is all I ’ ve ever done since I got out of graduate school at Tarleton ,” Paschall said . “ I ’ ve always worked for myself .”
A friend and mentor Paschall met in grad school steered him toward a career in the insurance industry . It
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Jeff O ’ Neal —
Texas Farm Bureau Insurance
Jeff O ’ Neal has been in the insurance industry since 2005 at Texas Farm Bureau Insurance . He got into the industry to help protect the community he loves from any upcoming potential financial disaster .
“ Whether it is a house fire , auto accident or the untimely death of a loved one , I want to be the face of comfort in that moment when an insured feels everything has gone wrong ,” he explained .
Texas Farm Bureau Insurance began in 1952 and is the largest Texas-based insurance provider of auto , home / property , farm / ranch , life and health insurance . They help members manage the financial risks of everyday life and support the objectives and goals of their parent organization , Texas Farm Bureau ( TFB ). TFB is a grassroots organization of more than 500,000 member-families , which had its beginnings in 1933 . Members enjoy the benefits of political representation and savings on a variety of services . They also provide college scholarships , because we know that our youth are our future .
O ’ Neal sells auto , home , life , and farm and ranch , taking care of his customers ’ every insurance need and focuses on them equally . For the New Year , he believes that every insured person should have an annual review of their policies with their agent , not only to discover possible missing discounts , but also to correct the most common misconceptions about the insurance industry .
“ An example would be ‘ my trailer is covered while it is hooked to my truck .’ While this is true for liability purposes , it is not true for physical damage unless the trailer is specifically listed . When your car is broken in to , the contents stolen are not covered by your auto policy . They are covered under your home or renters policy . Most customers have a general knowledge of insurance , but tend to rely on what they believe to be factual from what they have ‘ heard through the grapevine ’ rather than asking their insurance professional ,” he said .
O ’ Neal offers a free , no-obligation review of all insurance policies , regardless of which company you are with . He will explain what coverage you have and make recommendations on any changes that should be made . This personal service is what makes O ’ Neal stand out from other insurance agents . He wouldn ’ t have it any other way .
JANUARY 2018 PARKER COUNTY TODAY
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