Parent Teacher Magazine Charlotte-Mecklenburg Schools Jan/Feb 2016 | Page 8

Advocate for success School psychologist key in removing learning obstacles ​Charlotte-Mecklenburg Schools celebrated American Education Week Nov. 16-20 by featuring a different staff member each day. While these CMS employees have different positions and backgrounds, all of them bring dedication and enthusiasm to public education.​ School psychologist Lorraine Zelenz spends her days building up students and tearing down roadblocks that hinder their success. “Building relationships is huge – it’s what I love to do,” said Zelenz, who has spent her 18-year career in Charlotte-Mecklenburg Schools. “Schools have a central role in a child’s life, and they need to know they have that consistent safe place. It’s so important to be able to support their well-being.” Zelenz determines why a student is having difficulty in class, then develops positive interventions to get them back on track. Many challenges can affect student learning, from physical disabilities to family situations, and school psychologists have the tools to get to the root of the problem. “We have a lot of expertise because our training is in education and mental health,” Zelenz said. “We can give psychological evaluations, identify learning needs and refer them for more help if the problem is more significant. We develop interventions that bring awareness, focus on strengths and support the student.” Each student has an intervention team, which includes the psychologist and other staff members related to the case, Zelenz said. In addition to meetings with the team, she also holds individual and group counseling sessions, and sometimes works in the classroom. She recently spoke with fourth-graders at Beverly Woods Elementary before they signed their anti-bullying banner. 6 • Jan/Feb 2016 • Parent Teacher News Every school is served by one of the district’s 66 school psychologists. Zelenz divides her week between three schools – Beverly Woods and Pinewood elementary schools and Randolph Middle – and said her biggest challenge is serving the more than 2,300 students assigned to her. “There are so many needs you can address, but there are only so many hours in the day,” she said. “Every school can benefit from having a psychologist and having early intervention so there is less of an impact on a student long-term.” Zelenz’s principals value having a psychologist at their schools, as well as what Zelenz brings to the role. “She exudes a passion for ensuring all students feel safe and supported and takes great initiative to be visible and connect with the children,” said Caroline Horne, principal at Beverly Woods. “She also makes sure parents feel well informed of the IEP and testing process and that they have a strong voice in decision-making. What I admire most about her is she comes to work every day with a smile and a positive outlook.” “She is super smart, great with parents, a pleasure to work with and a true advocate for all students,” said Brian Bambauer, principal at Randolph. Zelenz is a native of Rochester, N.Y., and is married with two sons. She was born with osteogenesis imperfecta, a genetic disorder that causes brittle bones, and has had more than 50 fractures. She has limited ability to walk and uses a wheelchair for safety. She also shares her story to help empower struggling families. “Sometimes it helps them beat the discouragement,” Zelenz said. “It gives them a little perspective. You have challenges, you can overcome, achieve your dreams and be successful.” Zelenz said she always wanted to work with kids, and she tries to partner with families to give them the tools they need to be more active in their children’s education. She said the issues can weigh on her because they are personal and emotional. “My main goal is to serve as an advocate for the student and the family,” Zelenz said. “We can connect those dots and find the key points to help students succeed academically, socially and emotionally. All three are so important.”​