By: Katrina Brittingham
Diversity impacts workplace communication in both positive and negative ways. Between co-workers, diversity can place impediments in the way of effective communication, which can impede productivity and the cohesiveness of small groups. Spending time with diverse employees can break down communication barriers over the long-term, but first impressions and co-workers' orientation periods can be difficult to control when cultures clash. However, diversity in the workplace can strengthen a company's relationships with specific customer groups by making communication more effective.
Katrina discusses how to handle people from diverse backgrounds on the job. She talks about what to avoid and how to embrace the cultural differences on the job in order to be successful.
In The Workplace