Papers-Thought Leadership 01493153_WP_TL_Blueprint White Paper-FINAL | Page 5

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Managerial Span of Control
According to studies5, smaller managerial spans of control are linked to higher rates of employee retention. The alternative is also true:
wider spans of control have lower rates of employee retention.
Use supervisor/employee data to compare the number of direct reports by hierarchy level. Spans of control should be similar for
supervisors in the same hierarchical level, with the exception of differences in direct report skill level, experience, and tasks performed.
5 http://www.cfhi-fcass.ca/migrated/pdf/researchreports/ogc/doran2_e.pdf
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