Outcomes 2017 - Baylor Heart and Vascular Services FY2017 | Page 20

P Employee Satisfaction and engagement 92% Latest calculations on RNs holding BSN or higher degree 4.58 Job enjoyment score on a 5.0 point scale (FY17) $390K In tuition reimbursement 18 As evidenced by the National Database Nursing Quality Indicators (NDNQI) for fiscal year 2017, the RN satisfaction ranked in the 90th percentile with a job enjoyment score of 4.58 on a 5.0 point scale. Compared to the NDNQI Magnet® facilities’ mean score of 4.22 in the same timeframe, this score places the nursing staff at a very high satisfaction ranking. Baylor Hamilton Heart and Vascular Hospital together with Baylor Scott & White Health granted more than $390,000 in tuition reimbursement to help Baylor Hamilton Heart and Vascular Hospital employees further their education. From technical degrees and certifications to Doctoral programs in nursing, employees advanced their careers through enrollment in formal institutions and accredited educational programs. PEOPLE ARE AT THE HEART OF A GREAT HOSPITAL. Every single day, the employees of Baylor Hamilton Heart and Vascular Hospital on the campus of Dallas and in Fort Worth, work closely with the medical staff and volunteers to collectively give their best to patients, families and each other. With a reputation of being a specialty hospital of choice for many clinicians, Baylor Hamilton Heart and Vascular Hospital has a strong history of excellent employee retention. Robert Williams, MBA, BSN, RN, NEA-BC, CSSBB, Director of Nursing Specialty Care Units, Critical Care, Recovery and Respiratory Care, attributes this to a strategic hiring process that in volves a leadership panel and peer- interviewing process with rigorous behavioral interviewing. “Selecting qualified team members who exemplify patient- centered care, and have demonstrated a history of integrity and high-performing work ethic are keys in the selection process. This careful selection has also been vital to our engagement and retention of employees.”