Outcomes 2016 - Baylor Hamilton Heart and Vascular Hospital FY 2016 | Page 53

GETTING TO ZERO READMISSIONS How a focused multidisciplinary team can create change Completing approximately 200 First Rib Resections per year, Baylor Hamilton Heart and Vascular Hospital volumes are among the highest in the country. When the Baylor Hamilton Heart and Vascular nursing and quality department identified a trend of readmissions in the First Rib population, largely due to pain and pleural effusions, the team was able to significantly improve the quality of care for these patients by creating a care-path that increased comfort and decreased pulmonary complications post-operatively. Reducing complications improved the patients’ acute stay and also enhanced patients’ quality of life long after discharge. Furthermore, this initiative increased patient satisfaction with pain management. 20% 15% 10% 5% 0% The baseline First Rib readmission rate for Quarter 3 of 2013 was 15.7%. Interventions took place from July 2013 through June 2015. Readmissions for the First Rib patient population were decreased to zero by July 2015 and have been sustained at zero since then. All of these indicators are better than the national expected benchmark. OUTCOMES 2016 51