Our Maine Street's Aroostook Issue 16 : Spring 2013 | Page 59

engages patients in a “navigation process” helping women through their procedures whether a routine screening mammogram or a diagnostic exam, making sure the patient has the best possible experience with support from her medical team. “Our new patient navigator program is designed to enhance access to all aspects of breast care at Cary by helping to provide more efficient delivery of care, improved sharing of resources, and removal of barriers to care, all through enhanced relationships with each of our patients,” explained Leslie Anderson, PT, MSB, Manager of Imaging and Rehabilitation Services at Cary. “Our goal has been to not only bring advanced state-of-the-art technologies to Northern Maine, but to also create an overall breast care program designed at improving the coordination of high quality breast care. This means providing same-day diagnostic or follow-up mammography results for our patients, with the opportunity to meet with one of our radiologists and review their exam one-on-one, so that each patient understands their results before they leave the center.” Complementing the new technology, the Center provides a “spa” like atmosphere with a private waiting area featuring a unique “Water Wall,” to enhance a relaxing, calming and peaceful patient experience. The Center also features private changing rooms with personal lockable armoires. “We held our formal Open House in February and the initial response to the new Imaging Center has been just what we had hoped, ‘WOW,” Anderson said. “Of all the things that patients are saying about the Center, one of the best things I’ve heard so far is, ‘I feel so respected here.’ Many patients have commented on how beautiful the waiting area is and that it really does feel like they are in a spa. And, I have had a number of women come to me and say that they can’t wait until they have their mammogram,” she commented. “Our Center really sets a new standard for women’s imaging services in Northern Maine,” Laferriere added. “And, our dedicated team of radiologists, pathologists, surgeons and primary care physicians are all working together in a cohesive way, with only one goal in mind, the best care for our patients.” The $800,000 hospital project was funded through a capital campaign project by the Jefferson Cary Foundation. The new Center opened in December, 2012, with generous SPRING 2013 59