Ottawa Destination Planner's Guide DPG English 2017 | Page 56

practical and transportation information
ROAD CONSTRUCTION For up-to-date information on local road construction , visit www . ottawa . ca and link to Road Work and Street Closures .
SMOKING In Ontario and Québec , smoking is prohibited in all enclosed public places and workplaces , including restaurants and bars .
TAXES Most purchases in Ontario will include the Harmonized Sales Tax ( HST ) at 13 %.
For up-to-date tax information , visit the Canada Revenue Agency website at www . cra . gc . ca / visitors .
FOREIGN CONVENTION AND TOUR INCENTIVE PROGRAM ( FCTIP ) The FCTIP is a rebate program that provides GST / HST and QST relief to non-residents for short-term and / or camping accommodation in Canada included in a tour package and for certain properties and / or services used during conventions held in Canada . You must submit your rebate application within one year after the last day of the convention . Follow this link for additional information : www . cra-arc . gc . ca / E / pbg / gf / gst386 / gst386-14e . pdf
TAX REFUNDS FOR TOUR OPERATORS As part of the administrative improvements to the Foreign Convention and Tour Incentive Program ( FCTIP ) announced on May 4 , 2012 , the Canada Revenue Agency has launched a GST / HST rulings service for tour operators . Under this GST / HST rulings service , tour operators may choose to request a GST / HST ruling on whether their tours are eligible tour packages for purposes of the FCTIP . For more information on this GST / HST rulings service , please see GST / HST Notice 273 , GST / HST Rulings Service - Eligibility of Tours under the Foreign Convention and Tour Incentive Program .
Tour operators and other persons who wish to request a GST / HST ruling or interpretation on any other matter relating to the FCTIP should go to GST / HST rulings and interpretations at www . cra-arc . gc . ca / tour -rebate
TELEPHONES Before making a local call , dial the area code and then the number . The area code for Ottawa and the surrounding area is 613 . The area code for Gatineau is 819 .
TIME ZONE The time zone for Ottawa-Gatineau is Eastern Standard Time ( GMT 5 hours ). Daylight Savings Time begins at 2:00 a . m . on the second Sunday in March ( March 12 , 2017 ) as clocks are switched forward one hour . It ends at 2:00 a . m . on the first Sunday in November ( November 5 , 2017 ) and clocks are switched back to Standard Time .
TIPPING For good service at a restaurant , a tip of 15-20 % is customary . Some restaurants add a service charge to the bill , especially for large groups , in which case further tipping is not expected . Tipping is also customary in bars , in salons / spas , and for taxis .
TRANSPORTATION BY AIR OTTAWA INTERNATIONAL AIRPORT Customer service is a priority at the Ottawa Macdonald-Cartier International Airport ( YOW ), which is evident in the numerous awards the airport has received in recent years for customer satisfaction . To further enhance the passenger experience , the Ottawa Airport has recently launched FlyCanada , the go-to app for airport information and tools that will make your travel experience simple and enjoyable . From flight-specific alerts to on-line parking reservations , restaurant and shopping information to local transportation options , you won ’ t want to leave home without FlyCanada .
Spacious and efficient , with a number of services for travellers including customs preclearance to U . S . destinations , the airport is located just 10 km south of downtown Ottawa . The airport offers over 110 non-stop flights daily to 50 destinations , providing a welcoming reception to international and domestic travelers alike . Eleven airlines currently serve the region with flights from major Canadian cities , and a growing number of international cities . www . yow . ca
Air Canada 5100 de Maisonneuve West Montreal , QC H4A 3T2 1-800-361-7585 1-888- 806-0601 fax eric . lauzon @ aircanada . ca www . aircanada . ca Air Canada is the flag carrier and largest airline of Canada . The airline , founded in 1937 , provides scheduled and charter air transport for passengers and cargo to 182 destinations worldwide .
Porter Airlines Inc . Ottawa International Airport Departures Level Ottawa , Ontario K1V 9B4 416-619-8622 1-888-619-8622 fax : 416-203-8150 lori . wagner @ flyporter . com www . flyporter . com Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality , restoring glamour and refinement to air travel . Complimentary amenities include luxurious airport lounges , Starbucks coffee , premium snacks , and wine or beer onboard . The airline currently offers flights to 19 Canadian and U . S . destinations .
AIR cARRIERs sERvINg OTTAWA ANd REgION
Air canada / Jazz : 1-888-247-2262 www . aircanada . ca Air North : 1-800-661-0407 www . flyairnorth . com Air Transat : 1-877-872-6728 www . airtransat . com American Airlines : 1-800-433-7300 www . aa . com canadian North : 1-800-661-1505 www . canadiannorth . com delta Airlines : 1-800-225-2525 www . delta . com First Air : 1-800-267-1247 www . firstair . ca Porter Airlines : 1-888-619-8622 www . flyporter . com sunwing Airlines : 1-877-978-6946 www . flysunwing . ca United Airlines : 1-800-241-6522 www . united . com WestJet : 1-800-937-8538 www . westjet . com
FLYING HERE Canada direCt flight ( hrs )
Montreal , Qc . 5 Quebec city , Qc 1 Toronto , ON 1 vancouver , Bc 5 united states direCt flight ( hrs )
Boston , MA 1.25 chicago , IL 2 detroit , MI 1.5 New York , NY 1.5 Washington , dc 1.5
international ( year round )
Frankfurt , dE * * Only operates Spring to Fall direCt flight ( hrs )
7.5
London , UK 7
LOcAL AIR sERvIcE The Gatineau-Ottawa Executive Airport ( 819- 663-0737 ) is located across the Ottawa River at 1717 , rue Arthur-Fecteau , Gatineau , Québec . It is used for private aircraft .
TRANSPORTATION BY RAIL Passenger service to the Ottawa region is provided by VIA Rail ( 1-888-842-7245 ; www . viarail . ca ). The main train station is located in the southeast section of the city at 200 Tremblay Road , off Highway 417 . A smaller station is located in the west end ( Barrhaven ) at 3347 Fallowfield Road . Service for OC Transpo , the local transit company , is a step away from both terminals . Taxi service is readily available , and limousine service may be booked .
56 Destination Planner ’ s Guide 2017 www . ottawatourism . ca