ORMC MCC Business Plan ORMC_MCC_Business_Plan_032319 | Page 8

Performance Measures
If the ORMC MCC is successful, its work will impact the
communities in which it works. At the highest level, the ORMC
MCC will strive to achieve the following outcomes:
• Communities with a growing variety of medical services available
to area residents
• The senior community will have access to local medical services,
allowing them to better age in place

RISKS AND RISK MANAGEMENT
Political Risk
The ORMC MCC relies on community support and engagement
for a patient base to support the medical services provided in the
community. There may be pressure from communities to consider
the addition of services not economically feasible for political or
perception reasons.
These risks will be addressed by ensuring that communication
with our community partners remains a priority. Additionally,
the ORMC MCC will leverage the intermunicipal and local community relationships of the municipal councils to help the
public understand the financial and business minded decisions the ORMC MCC will pursue.
Revenue Risk
The ORMC MCC is dependent on physician overhead payments to maintain ongoing operations and uncertainties in the
participation rate of residents is perhaps the greatest risk. From the business case developed over the last two years
of operations it has been observed that our reach stretches well beyond the local community to other urban centres
where few physicians accept new patients. To manage this risk the ORMC MCC will continue to focus on the growth of
both the local and regional patient base, leveraging our strength such as location and access to physicians.
Staffing Risk
The ORMC operates with a small staff of both physicians and administrative staff. Staffing changes of any kind would
greatly affect revenue and potentially the operations of the clinic. The ORMC MCC will retain strong connection with
Alberta Health Services for support in physician recruitment and take on casual administration staff for relief coverage.
Additionally, the ORMC MCC will retain and rely on Lac Ste. Anne County for management and administrative services. If
the County was no longer able to provide these services, it would be difficult to find a private provider that would be able
to match the current cost.
Municipally Controlled Corporation Business Plan
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