Orient Magazine Issue 71 - April 2019 | Page 56

Orient - The Official Magazine of the British Chamber of Commerce Singapore - Issue 71 April 2019

Future Workforce: Reworking the Revolution

By
Ellyn J. Shook, Chief Leadership & Human Resources Officer, Accenture
&
Mark A. Knickrehm, Group Chief Executive, Accenture Strategy

While businesses are successfully using Al to improve efficiencies, many are struggling to use it to drive growth. The ability to create new customer experiences lies at the intersection of humans and intelligent machines.