CHANGE IN BUSINESS MEANS CHANGE IN BUSINESS
PRACTICES AND ESSILOR HAS GONE GREAT LENGTHS TO
OFFER ECPS THE RESOURCES THEY NEED TO DO THEIR
JOBS WELL AND SERVICE CLIENTS
He said the use of online and bricks
and mortar has allowed for a blend
of innovation and traditional service.
“The challenge is consumers
want to make their own decisions.
This is the world of the millennial
shopper and they enjoy that online
experience,” he said. “The optical
industry has to adopt this as well.”
The acquisition of Transitions
takes Essilor in a different direction,
adding new technology utilizing
an existing brand and sales model.
“PPG and Essilor have had a relationship for more than 10 years,”
he said adding this acquisition
will allow the company to offer
even more choice for wearers.
He said Transitions will continue
to operate as an independent
organization and vendors should
expect to see little change in the
overall management of this
branch of Essilor.
Events such as Transitions Academy will continue as will other
Transitions events and promotions.
“Not everything is finalized, but
they will always be an independent,”
he said.
Change in business means change
in business practices and Essilor
has gone great lengths to offer
ECPs the resources they need to do
their jobs well and service clients.
The Visio Office unit is among
the most effective allowing ECPs to
take customized measurements for
optical lens performance.
Tersigni said this type of hardware
and software solution will become
more embedded in office practices
giving clients better results and
higher satisfaction rate.
Essilor is also looking at the bigger
picture when it comes to online
retail and healthcare.
“There are more than 2.5 billion
people who don't have access to
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