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For more course tutorials visit www.uophelp.com 1. Which of the following is considered a major process flow structure? • Lead Time • Fabrication • Lean Manufacturing • Project 2. ISO audits result in certifications that are done by first, second, or third parties. Which of the following result in the best certification of a firm? • Certification is sought by any firm assuming they pay annual dues. • 2nd Party – where a customer audits its supplier • 3rd Party – where a qualified national or international standards/certifying agency serves as an auditor • 1st Party – where a firm audits itself against ISO standards 3. Which of the following is ISO 14000 primarily concerned with? • Quality management • Time management • Continuous improvement management • Environmental management 4. Which is the one correct value stream principle? • Look for efficiencies in the factory, office, physical, procedural, and technical operations.