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Break-even analysis Dynamic programming Material requirements planning GAP analysis 16. Define customer order decoupling point. It involves the analysis of current business data to better solve business problems using mathematical calculations. It is the time required to attend a customer order. It is the positioning of inventory in a supply chain. It illustrates the method by which a company's strategy is delivered through a set of supporting activities. 17. Define waste reduction. It is the process of combining the concept of cross-docking and consolidation. It is the elimination of non—value-adding activities and the optimization of value-adding activities that are part of a process. It is the optimization of the rate at which cash is generated by production through sales. It is the integration of activities to increase the customer value of a process. 18. Identify the true statements about the learning curve theory. It assumes that the unit time for a task will decrease at a decreasing rate. A drawback of the learning curve theory is that the performance can be measured only in terms of time per unit. In a learning curve. the time for task completion will increase each time the task is undertaken. In a learning curve the reduction in time will be unpredictable. 19. is the characteristics of a product in terms of quality that are sorted as either conforming or nonconforming to specification. The capability index A throughput rate A learning curve An attribute 20. Identify a true statement about an operations consulting process. Its results are immediately measurable.