Onsite Insites by SatisFacts Research 2014 - 2nd Quarter | Page 5

education schedule
FREE 30-Minute Web Series!
the 3rd Thursday of every month
12pm EST…11am CST…9am PST

HOSTED BY
Jen Piccotti
and
Lia Nichole Smith

UPCOMING WEBINARS!
APRIL 17

MAY 15

WEIGHING THE VALUE OF
RESIDENT EVENTS

PARTNERSHIPS THAT WORK:

Look at any apartment marketing plan and you’re sure to
find “Resident Events” as a key component. The
question, however, is “Why?” In this session, discover
what today’s renter wants from their community team,
how they view Resident Events, and what activities your
team can introduce to get the biggest bang for your
marketing and retention buck. You’ll never look at
Resident Events the same way!

REGISTER TODAY!

BUILDING BRIDGES BETWEEN RESIDENTS AND STAFF
All the world is a stage and your community is no
exception. Residents evaluate your level of customer
service not only by your personal interaction with them,
but by the interaction between the team members. And
while not everyone is your BFF, they are your colleagues
and allies. In this session, learn how you can connect
more successfully with your co-workers, and in turn, with
your residents to not only make a more pleasant overall
environment, but to reduce costly turnover! (Or did we
want to lean more specifically toward Sense of
Community?)

REGISTER TODAY!