Online Library eBook - Processing Upgrades and Downgrades | Page 9

Upgrade/Downgrade Membership Once you’ve opened the line item, select Upgrade/Downgrade Membership from the ribbon, enter the new benefit and rate. In the Current Join Date field, enter the effective date for the membership upgrade or downgrade. Be sure to use a date that is within the current renewal cycle. Please note! Selecting a calendar-based benefit with prorating will trigger prorate calculations as if this is a new membership. (What does this mean?)