ON Chiropractic Spring/Summer 2013 - Page 17

ON Chiropractic What features matter most? # of Practitioners Top choices by practice size 1 2-3 4-6 7-9 10+ Email reminders or recalls 4 – 4 – 4 The OCA recently conducted a survey of practice management software users. Respondents were asked to rank the three most important features of practice management software. Online appointment booking – – – 4 – Smartphone access to software – – – – – SOAP notes – – – – – HCAI integration – 4 – – – Remote access (online system) – – – – – The Top Three: Text reminders – – – – – 1 Technical Support Electronic extended health insurance claim submission – – 4 – 4 Electronic WSIB claim submission – – – – – Touch screen interface – – – – – Technical support 4 4 – 4 – 2 Email reminders and recalls 3 Electronic extended health insurance claim submission Will it grow with your practice? Practices change over time. Your practice management software should accommodate that evolution. Does it accommodate multiple practitioners? If your expansion plans include introducing different disciplines will the software support those disciplines? Does the software cover all aspects of your practice? Software packages can answer these questions in a couple of ways. Some offer “modules” similar to specialty packages from cable television companies. For an additional investment you can add components to your software to accommodate expanded needs. Others offer extensive functionality at an affordable price, ensuring that your purchase is future proofed. Is it cost effective for your practice? The right practice management software can add to value to your practice and to your bottom line. This is done by increasing efficiencies in your practice, facilitating billing and business development and freeing up your time to focus on patient care. But this potential must be balanced against the setup and { annual licensing costs of the software. Be sure to ask vendors for quotes that include any setup charges, annual licencing fees, fees for additional users or locations, and fees for technical support, hardware requirements and training. T hree Key Take - Aways : Practice management software is one of the most substantial investments you will make in your clinic. A well-developed needs assessment will help you weigh your options. Start by: 1  Create a needs assessment to help hone your analysis of the options. 2  Compare the features and cost of each option by creating a comparison table. 3  Choose software that offers the most functionality you need at a price you can afford. www.chiropractic.on.ca 17