ON Chiropractic Fall 2017 | Page 14

FEATURE STORY / 15 WAYS TO IMPROVE THE QUALITY OF YOUR CLINIC
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Take a moment to really focus on
your next patient ’ s chart . Clear your
mind of all competing thoughts
and cultivate a sense of being truly
present with them . Bringing your
full focus each time can create a
richness in your patient interactions
and make you a better chiropractor .
Set new goals for yourself . Whether
it ’ s perfecting a new technique ,
enabling more patients to find an
exercise program that helps them
meet their health goals , or learning
new software , seeing yourself move
successfully towards a goal will keep
you engaged .
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chiropractic toolkit every year , and every patient who walks in your door has different preferences — and often their own ideas ! Stay in tune with that small voice that encourages you to try something new .
Take advantage of quick stress relievers . If you ’ re having a difficult day , take a few minutes to breathe , walk and stretch .
Keep thank-you notes at hand . Keep a box at the front desk or in your treatment room with thank-you notes from patients . When you are getting discouraged , read them again and share them with your staff . They
Happy patients , happy staff , happy chiropractors — building a positive feedback loop of high quality experiences in your clinic will enhance the care you provide , increase your patients ’ receptivity to treatment and create a positive space for you to work in every day .
∞∞ Keep learning and stay creative .
will remind you of the incredible
There are fascinating new techniques
opportunities you have each day to
being developed and added to the
make a significant impact .
RESOURCES
Backer , Leigh Ann . " Strategies for Better Patient Flow and Cycle Time ." Family Practice Management . June 01 , 2002 . http :// www . aafp . org / fpm / 2002 / 0600 / p45 . html .
Browne , K ., D . Roseman , D . Shaller , and S . Edgman-Levitan . " ANALYSIS & COMMENTARY Measuring Patient Experience As A Strategy For Improving Primary Care ." Health Affairs 29 , no . 5 ( 2010 ): 921-25 .
Johnson , Claire , Sidney M . Rubinstein , Pierre Côté , et al . " Chiropractic Care and Public Health : Answering Difficult Questions About Safety , Care Through the Lifespan , and Community Action ."
Journal of Manipulative and Physiological Therapeutics 35 , no . 7 ( 2012 ): 493-513 .
Maiers , Michele , Maria A . Hondras , Stacie A . Salsbury , Gert Bronfort , and Roni Evans . " What do patients value about spinal manipulation and home exercise for backrelated leg pain ? A qualitative study within a controlled clinical trial ." Manual Therapy 26 ( 2016 ): 183-91 .
Matthias , Marianne S ., Edward J . Miech , Laura J . Myers , Christy Sargent , and Matthew J . Bair . " An Expanded View of Self-Management : Patients Perceptions of Education and Support in an Intervention for Chronic Musculoskeletal Pain ." Pain Medicine 13 , no . 8 ( 2012 ): 1018-028 .
Thiedke , C . Carolyn . " Rediscovering the Joy of Family Practice ." Family Practice Management . October 01 , 2003 . http :// www . aafp . org / fpm / 2003 / 1000 / p57 . html .
White , Brandi . " How to Start Your Workday ." Family Practice Management . April 01 , 2016 . http :// www . aafp . org / fpm / 2016 / 0300 / p26 . html .
Young , Jill . " Addressing Common Inefficiencies in Office Practice ." Family Practice Management . December 01 , 2010 . http :// www . aafp . org / fpm / 2010 / 1100 / p28 . html .
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